PRODUCT EXERCISE PT 2- BELTS, JACKETS, LACES, AND BAG

We can recommend any type of lace for any kind of shoes, as long as they are the same color.

• TRUE

• FALSE

Answer explanation

Always check Confluence for the recommended lace for each specific style. Each shoelace style is intended for select shoes to complement their overall look.

We should always check the shoe size when recommending shoe laces

• TRUE

• FALSE

Answer explanation

Always check the specific product page in Confluence for the correct lace length, as it varies depending on the shoe size.

Our leather jackets are good for snow/cold weather.

• TRUE

• FALSE

Answer explanation

Our leather jackets are ideal for colder weather, as leather acts as a natural insulator. We use high-quality, thick uppers, making these jackets perfect for most people during the colder months. However, for heavy rain/snow, we recommend using a functional winter jacket designed for that purpose. Like our leather boots and shoes, our jackets are water-resistant, not waterproof.

Athletic fit is the roomiest jacket fit for Men's Jacket.

• TRUE

• FALSE

Answer explanation

The "Relaxed" fit is the roomiest. Although the Athletic fit can accommodate broader chests and shoulders, the Relaxed can also accommodate a larger mid-section. The Slim fit, on the other hand, is form-fitting and is tapered from the chest to the waist.

We offer a slim fit in the Black Motorcycle Jacket.

• TRUE

• FALSE

Answer explanation

Always check Confluence for the fits offered for any particular jacket style and colorway. For example, the Black Matte Moto jacket is offered in all 3 fits, while the Black Moto jacket is only offered in one fit which is the Athletic fit.

On January 04, 2024, we transitioned the Black Keanu Jacket to the New SKU. Collar dimensions were reduced. The Collar will be the same shape but it will not be as wide.

• TRUE

• FALSE

Answer explanation

When reviewing product pages in Confluence, make sure to check the product updates section, usually located at the bottom. It outlines any changes made to the product, which can provide valuable information for assisting customers.

Can the customer waterproof their Black Union Bomber Jacket?

• TRUE

• FALSE

Answer explanation

Yes, our Black Union Black Bomber Jacket can be waterproofed. When customers ask about item care instructions, it's always best to refer to Confluence, as care recommendations vary depending on the leather type.

Our Anejo Flight Jacket have 2 outer pockets and 2 inner pockets.

• TRUE

• FALSE

Answer explanation

The Anejo Flight Jackets come with 2 outer pockets and no inner pockets. Since each jacket style has different features, it's best to verify the details for each specific style in Confluence.

Our Black Waxed Cotton Laces are incredibly versatile and can be recommended for all our pairs.

• TRUE

• FALSE

Answer explanation

Styling and recommendations can often be subjective, allowing for a wide range of possibilities! However, it's always best to check the product page for a specific style, where you'll find our recommended lace styles, colors, and sizes for different footwear options.

Can we fit a 24" laptop into our Toscanello Perfecto Backpack?

• TRUE

• FALSE

Answer explanation

It can only accommodate a 15" laptop. REMEMBER, research is power, and Confluence is always there to support you!