Blank Quiz 101

Two functional managers disagree on key features of one deliverable during the planning of a project The project manager discovers that each manager included requirements that contradict each other The functional managers do not want to meet with each other to find a solution This situation has been escalated to the sponsor who requests a meeting with them What strategy should the project manager use to resolve this conflict in the meeting?

• Explain to the managers that the contradicting requirements are being considered for implementation in the project

• Explain to the managers that only one of the two requirements can be implemented, and submit a change request,

• Ensure that both managers understand the requirements and search for a solution that best satisfies this deliverable

• Request that the managers explain why each requirement must be implemented and decide by considering the cost and benefits

A project manager accepts a delivery at the project site but the items are of a poor quality The project manager gets the local vendor to fix the items but more deliveries from this vendor are expected.What should the project manager do going forward?

• Allocate extra time to inspect deliveries for quality assurance upon arrival at the site

• Review the contract requirements and ask for the applicable evidence for quality assurance

• Have the vendor issue the quality documentation prior to the next delivery.

• Call the vendor and have them verbally guarantee the quality of the next site delivery

During a project’s third iteration, two of the existing team members were replaced As the project entered the next iteration, the team velocity dropped and the performance started to slip. What should the project manager do?

• Guide the team to revert back to the forming and storming stages

• Escalate the issue to the project sponsor.

• Convene a team building event to address key performance indicators (KPIs).

• Discuss the decrease in productivity with human resources

An organization is introducing agile to its projects. During an informal discussion the project manager learned that team members who are currently working on different teams are discussing how they would like to be together on the same team. What should the project manager do?

• The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs

• The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team

• The project manager should allow the resources to periodically choose on which team they would like to work.

• The project manager should indicate that the team members have already been assigned to a team through workforce optimization

To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project The group uses a three-point estimating technique The project manager submits the estimated budget to the project sponsor for approval The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations What should the project manager do?

• Review the organizational process assessment to determine if a contingency reserve was considered in the budget estimate

• Review the historical information and lessons learned from last year’s project to justify the new budget estimate

• Change the budgeting technique to a more accurate, bottom-up cost estimation.

• Use soft skills to convince the project sponsor to approve the new budget estimate

A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain When attempting to gain an understanding of the risks for this agile project what is the primary tool the project manager should employ?

• Probability assessments

• Collaborative discussions

• Workshops for risk avoidance

• Interview with the project champion

A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because they are not familiar with what is expected of them on the project.What should the project manager do to assist the new team member?

• Advise the new team member to enroll in project management training.

• Instruct the new team member to review the responsible, accountable consult, and inform (RACI) matrix before asking for help

• Advise the new team member to review the project charter and stakeholder engagement plan.

• Review the resource management plan and provide mentoring to the new team member if necessary

A research and development team is finishing up a two year initiative The project manager is focused on the closing activities for the project.Which activity should be considered as a priority?

• Mark the product backlog completion status and update the communications management plan.

• Ensure that knowledge transfer activities are executed as planned

• Release the resources and plan for a project completion celebration.

• Hold a steering committee meeting to inform them of the project completion

Early in the execution phase, a project manager discovers that recent changes in enterprise environmental factors (EEFs) will severely reduce the implementation cost and shorten the project schedule. How should the project manager address this situation?

• Meet with the project team to decide how the remaining budget will be spent.

• Keep the extra budget as management reserve until project closeout

• Give the team extra time to finish tasks within the original timeline

• Follow the project escalation policy and communications management plan

A project manager has team members around the world in many different time zones Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered.What should the project manager have done to avoid this?

• Used communication tools, such as video conferencing so different offices could communicate.

• Learned more about how each team member prefers to communicate before assigning project work

• Planned and scheduled tasks and work packages to overcome geographical and time zone challenges

• Ensured that the project would be the highest priority for all team members