Unit 3 Pop Quiz #1

What is the most important resource of a business?

• customers

• employees

• management

• people

Managers have often been good at managing things but not as good at managing ______.

• employees

• people

the ability to motivate individuals and groups to accomplish important goals

• leadership

• influence

• human relations

• Leadership is more than just being friendly to employees.

• True

• False

• being able to affect the actions of others

• leadership

• influence

• human relations

Select all of the kinds of influence

• • Position Influence

• • Reward Influence

• • Expert Influence

• • Identity Influence 

• Positive Influence

A team leader in a startup company puts in extra hours and demonstrates a strong work ethic which encourages his team to follow his lead.  He is setting a high standard that is empowering his team members to achieve their goals.

• Manager

• Leader

A project manager creates a detailed work plan, assigns tasks to team members, and ensures they have the necessary resources to complete the tasks.  The manager ensure the project is completed on time and within budget.

• Leader

• Manager

The R & D (Research and Development) director encourages employees to think outside of the box and experiment with new ideas. This influences a culture of innovation and as a result a new product is developed.

• Leader

• Manager

A regional manager  implements a new sales strategy that was designed by  the company’s upper management team.  They ensure the strategy is executed at the regional level.

• Leader

• Manager