Radical Candor - Advanz Pharma

1. As he passes by a reportee’s desk the manager says, ‘I think you are really doing well.’

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

Manager has a difficult reportee, Arift, who doesn’t appreciate feedback. Arift has recently created a good project with relevant content but with formatting errors. The manager wants to wants to encourage him and not get into an ugly face off, so he says, ‘I was very appreciative of the points you put together for the project review. Keep it up!’

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

The manager to team member. “Anna your presentation was on point. I could see our leaders were very engaged and appreciative of the points you called out. There is one aspect that I would like to share that will help you while presenting. You tend to use filler words like er… um… that tend to undermine your confidence. Would you like to work on correcting it?

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

A weak team member asks for his manager’s help on a project as he has fallen behind and is struggling with tasks. “Don’t worry Atul, I know this is hard for you, but I’m sure that you can do it and will figure it out. Let me know when you do.”

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

Rick says to John, “You’re terrific and I really liked how you managed that conflict between two of your team members. But the follow up email you sent to the two team members read like a malfunctioning chatbot. Moving forward, I need you to be more precise in your emails to team members or you risk undermining yourself and not being clear

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

Atul to his one-down, ‘I think we’re stuck in a time loop. So, I’m not going to repeat the feedback I’ve already shared with you.’

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

Seema to a peer who is struggling with a task she dislikes immensely, ‘Don’t worry, even if you can’t do it now. You can work around it. Just think positively.’

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

Ravi to peer, ‘I would like to share something with you that I would like to know if I was in your place. It’s about yesterday’s meeting when you responded to the CEO about…’

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

Manager to reporting manager, ‘I understand that you are upset. And I hope you don’t mind my sharing that when you get upset everyone finds it difficult to work.’

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression

Reena to team member, ‘I’m going to share my feedback so that it can help you course correct.’

• Ruinous Empathy

• Radical Candor

• Manipulative Insincerity

• Obnoxious Aggression