Assessment October

• How can you double-check if an account has a CSM when the space is blank on Zendesk?

• Company Settings

• Companies

• Google

• Escalate right away

Do we have an integration with MS Bookings?

• Yes

• No

Can we differentiate between Business days and holidays on a Flow?

• Yes

• No

• What is the website to check status of outages in Gong?

• https://status.gong.io/

• https://outages.gong.io/

• https://gongbugs.gong.io/

• Does the audio prompt get canceled when using a consent page?

• What exactly is brought up when activating exporting data from Salesforce?

Please explain how the “Exporting data time frame” works. What exactly is brought up when activating exporting data from Salesforce? Use the three-month time frame as an example.  

• How can I connect Zoom to different instances?

• How can I structure a call filter to exclude two specific words from the call titles in the results? For example, I want my results to NOT include the words "kickoff" or "implementation."

• How can new customers get a free Gong Demo?

Draw your Agent Lead.

Check Colombia Team For Reference