Unit 6 Summary quiz

Shadowing involves an employee

• being someone's shadow in the workplace

• watching a designated person carry out their responsibilities

• being creepy

Match the type of training to its description

• short term guidance from a senior staff

• Mentoring

• to show to carry out a responsibility

• Demonstration

• training for new employees

• Coaching

• focusing on employee long term growth

• Job rotation

• working in different departments

• Induction

There are 32 managers working in business, 4 left during the year. What is the staff turnover percentage?

Mathematical Equivalence

OFF

Answer explanation

(4/32)*100=12.5%

Reorder the following based on Maslow's Hierarchy of Needs

• Access to courses to become an expert are available.

• Regular feedback identifies areas of competence and training need

• Team work is key part of the role

• Training is provided to operate machinery

• Employees are given adequate breaks and refreshment

360 degree appraisals

• involve gathering feedback from many sources

• feedback maybe biased

• involves the manager assessing an employee from many aspects

Self assessment gives an employee to identify ones' own

Rating scales provide a ​ (a)   method which is easy to administer but can be ​ (b)  

• standardised
• biased
• time consuming
• comparative

Management by Objective starts managers ​ (a)   objectives with ​ (b)   and regularly ​ (c)   , (d)   ​ and provide ​ (e)   on a continuous basis.

• setting
• employees
• monitor
• review
• feedback
• reviewing
• leadership
• assess
• information

Absenteeism is a consequence of poor HR strategies.

• True

• False

Answer explanation

Absenteeism is a consequence of poor HR strategies such as well being, equality, fairness, empowerment and delegation.

Organize these options into the right categories

Groups:

(a) Skills of a Leader/manager

,

(b) Functions of a manager

,

(c) Functions of a Leader

• Planning

• Problem Solving

• Setting objectives

• Controlling

• Motivating

• Team building

• Coordinating

• Inspiring

• Envisioning

• Delegating

• Communicating

• Energising

• Organising

• Influencing stakeholders