Change and OD - Chapter 1

Many definitions of OD propose that an outcome of OD activities is ______ .

• organizational effectiveness.

  
  

• a full toolkit for OD practitioners to use.

• a set of core values.

• management consulting.

Change is required by which of the following?

• individuals

  
  

• team members

• organizations

• all the above

When speaking of organization development, what is being referred to

• specifically addressing employee participation in the public sector

  
  

• emphasizing team development

• coaching senior management

• the management of certain kinds of changes, especially how people implement and are affected by them

What was hindering Vodaphone’s ability to remain a viable competitor, innovator, and leader in their market?

• lack of training and development

  
  

• employee turnover

• the culture of the organization

• the competitive environment

Large-scale organizational change is often simple and met without skepticism.

• True

• False

To become effective, productive, and satisfying to members, organizations need to change.

• True

• False

OD is the same as management consulting.

• True

• False

OD work is confined to training activities as part of training and development

• True

• False

Real OD work involves more than the prescribed “toolkit.”

• True

• False

OD includes anyone who must lead organizational change as part of his or her role.

• True

• False