Search Header Logo

ACOM 4

Authored by Dodong Gaviola

Others

Professional Development

Used 1+ times

ACOM 4
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary function of the front office in a hotel?

Coordinating maintenance services

Interacting directly with guests

Managing housekeeping staff

Handling financial transactions

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which department generates more revenue than other divisions in a hotel?

Event Management

Food and Beverage

Rooms Division

Sales and Marketing

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of the Reservations Manager?

To train front office staff

To manage guest complaints

To oversee housekeeping operations

To organize staff duty rosters

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a sub-unit of the front office?

Accounts

Reservation

Uniformed Services

Catering Services

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the front office manager (FOM) primarily oversee?

Food and beverage services

Guest relations

Front desk and uniformed services

Housekeeping operations

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a guaranteed reservation?

A last-minute booking

A booking without payment

A room held for VIP guests

A reservation confirmed with payment

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During which stage of the guest cycle does check-in occur?

Occupancy

Departure

Arrival

Pre-Arrival

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?