1101 Day 4 Review

Grace reports frequent system crashes on her workstation after installing a new software application. The IT technician suspects that the crashes are caused by the recent software installation.

What should the technician do first according to the best practice methodology?

• Immediately uninstall the software application to resolve the issue.

  
  

• Ignore the user's report and proceed with troubleshooting the hardware components.

  
  

• Gather information from the user, identify user changes, and perform backups before making changes.

  
  

• Check the system's hardware configuration to identify any issues.

In a busy restaurant kitchen, the chef uses multithreading technology to allow a single CPU core to process multiple cooking tasks simultaneously. Is this statement true or false?

• False

• True

Benjamin's company network printer is failing to print documents from multiple computers. The IT administrator suspects that the issue might be related to the network configuration.

What should the IT administrator do next according to the best practice methodology?

• Proceed with reconfiguring the network printer without further investigation.

• Contact the printer manufacturer for assistance without conducting further troubleshooting.

  
  

•  Test the theory by connecting the printer directly to a computer to check if it prints.

• Document the issue and wait for it to resolve on its own.

  
  

Benjamin is assembling a computer and needs to know which socket type uses a lever lock. Can you help him?

• All of These

• ZIF

• LGA

• PGA

Elijah complains about slow performance on his laptop, suspecting a software issue.

What should the IT support technician do next according to the best practice methodology?

• Replace the laptop's hardware components to improve performance.

  
  

• Ignore the user's complaint as it might not be related to a software issue.

  
  

• Establish a theory of probable cause and conduct external or internal research based on symptoms.

  
  

• Immediately reinstall the operating system to resolve the issue.

  
  

Michael's company server experiences intermittent connectivity issues affecting multiple users. The network administrator suspects that the issue might be caused by a recent infrastructure change.

What should the network administrator do next according to the best practice methodology?

• Conduct a full system functionality test to verify if the server is functioning correctly.

  
  

• Immediately roll back the infrastructure change without further investigation.

•  Document the issue and wait for it to resolve on its own.

• Test the theory by reverting the recent infrastructure change to check if it resolves the connectivity issues.

Scarlett is learning about computer hardware and wants to understand what 'Clock speed' means. Clock speed is the speed

• a CPU transfers data to RAM.

• a CPU keeps time.

• that matches the maximum bus speed.

• at which a CPU processes instructions, measure in Ghz.

Emma is upgrading her computer to improve its performance. A faster clock speed increases:

• performance

• overall network speed

• changes nothing

• access time to cloud applications

Aria and Noah are building their own computers. What is the difference between LGA and PGA socket types? (Choose TWO.)

• PGA = pins part of motherboard

• PGA = pins part of CPU

• LGA = pins part of the motherboard

• LGA = pins part of CPU

Abigail is setting up a new computer system. Select the features of UEFI that she should consider.

• Faster Boot Times

• Support for larger drives

• Offers Secure Boot

• Supports GUI