ECS OCT24 Progress Test

What is the primary objective of communication when providing information to stakeholders?

• To provide feedback

• To give warnings

• To clarify misunderstandings

• To ensure stakeholders understand the situation better

Which communication model focuses on the credibility of the communicator’s message?

• Shannon and Weaver Model

• Aristotle Model

• Schramm’s Model

• Helical Model

What is a key characteristic of non-standard English?

• Use of correct spelling

• Formal and polite tone

• A lot of slang and abbreviations

• Minimal contracted words

Which of the following is a correct example of advice communication?

• Issuing a warning to a tenant about blocking the walkway

• Suggesting residents lock the back gate after 11 pm for safety

• Clarifying if the back gate should be locked after 11 pm

• Informing citizens about passport validity

Which of the following is NOT an external stakeholder?

• Clients

• Employees

• Suppliers and vendors

• Local government agencies

What is the purpose of the NATO phonetic alphabet in security communication?

• To confuse listeners

• To ensure accurate understanding of letters

• To enhance informal communication

• To create complex, encrypted codes

What is the appropriate response when a radio call is finished and no further reply is needed?

• OVER

• ROGER

• OUT

• REPEAT

What is an important rule for effective radio communication?

• Use long and detailed sentences

• Wait until others finish speaking before transmitting

• Speak quickly to convey information faster

• Frequently use slang and abbreviations

Which communication style involves expressing needs directly but respecting the rights of others?

• Passive

• Aggressive

• Assertive

• Passive-aggressive

What is the significance of using Standard English in formal communication?

• To use abbreviations and slang freely

• To be polite and respectful in diverse contexts

• To minimize clarity and fluency

• To express emotions and personal opinions casually