Second Step Unit 4 Lesson 21 Conflict Resolution

What is a minor conflict?

• A conflict that is hard to resolve and causes serious harm

• A conflict that is generally easier to resolve and doesn’t cause long-term harm

• A conflict that involves physical harm

• A conflict that cannot be resolved

What is a major conflict?

• A conflict that is easy to resolve

• A conflict that has serious consequences and causes harm

• A conflict that is minor and temporary

• A conflict that involves no emotional harm

What does the term "escalate" mean?

• To make something less intense

• To cause something to become more intense or serious

• To resolve a conflict peacefully

• To ignore a problem

In the scenario with Jess and Tasha, what did Jess do?

• Sent a friendly message

• Sent an embarrassing text from Tasha’s phone

• Ignored Tasha

• Apologized to Tasha

How did Tasha react when she found out about the message?

• She laughed it off

• She ignored it

• She yelled at Jess in front of their friends

• She thanked Jess

What was the result of the conflict between Jess and Tasha?

• Everyone ignored it

• Everyone in school started choosing sides

• They resolved it immediately

• They became best friends

What caused the conflict to escalate between Jess and Tasha?

• Jess apologized immediately

• Tasha ignored the message

• Tasha yelled at Jess in front of their friends

• Jess sent another message

What is an example of a minor conflict?

• A disagreement over a game

• A fight causing physical harm

• A serious argument with long-term effects

• A legal dispute

What is an example of a major conflict?

• A small misunderstanding

• A serious argument causing emotional harm

• A friendly debate

• A minor disagreement

What should you do to prevent a conflict from escalating?

• Ignore the problem

• Yell at the other person

• Communicate calmly and clearly

• Spread rumors