Practice Exam RIF

Which of the following is most likely to be a role in a retail career?

• Buyer

• Mechanic

• Babysitter

• Therapist

What are you demonstrating when you respond to a challenge with optimism, encouragement, and/or excitement?

• a negative attitude

• a positive attitude

• intelligence

• discipline

What are people who purchase goods or services from a business called?

• Users

• Consumers

• Customers

• Clients

What do you call a large facility that manufacturers send large quantities of product to be distributed to stores at a later time?

• Outlet

• Garage

• Distribution Center

• Retail Mall

What does the “A” in SMART Goals Setting stand for?

• Able

• Accurate

• Achievable

• Accountable

Who is responsible for the production of finished products?

• Buyer

• Distributor

• Seller

• Manufacturer

Buys large quantities of product from manufacturers and sells them to retailers.

• Time-based

• Service seller

• Targeted

• Wholesaler

What’s considered a retail service?

• Refrigerator delivery

• Refrigerator repair

• Car Wash

• Extended warranty on the refrigerator

What do you call a poor reaction to an idea or situation?

• problem solving

• a positive attitude

• beneficial skill

• a negative attitude

Which of the following skills are the most helpful for a salesperson?

• Spending the time needed with customers

• Quickness and accuracy

• Active listening and communication

• Knowing your customers backwards and forwards