QC Design and Error Analysis

What factors can influence the direction of an arrow when shooting at a target?

• Wind

• Bow Strength

• Archer Competence

• All of the Above

How has your QC design evolved if you previously used the Westgard rule but often repeated controls due to not meeting the established rules?

• Increased

• Decreased

• Remained the Same

• Don't Know

What is your interpretation of the image below?

• Low error detection has low uncertainty

• High error detection has low uncertainty

• High error detection has high uncertainty

• Error detection does not affect uncertainty

According to you, which type of error is easier to control?

• Systematic Error (SE)

• Random Error (RE)

• Both

• Neither

Which of the following is NOT a cause of Systematic Error (SE)?

• Improper reagent storage and calibration

• Calibration factor shift

• Temperature fluctuations

• Decrease in lamp intensity and filter condition

What is the best practice for laboratory personnel when QC is out of control?

• Immediately calibrate

• Immediately repeat control

• Inspect control graphs to determine error type

• Open a new control

What is the most appropriate response for a laboratory technician when receiving dissatisfaction from clinical or direct patient results?

• Ensure laboratory processes are correctly followed

• Do not worry about it as it is a supervisor's concern

• Quickly apologize for not providing satisfaction

• Offer to repeat the examination to the patient

• Offer to repeat the examination and provide compensation

Quality is a necessity for every human and a laboratory's obligation to provide quality service. Quality meets customer needs, this concept of quality is found by....?

• William Edwards Deming

• Philip B. Crosby

• J.M. Juran

• ISO 9000

• Sutojo

What activities are required for clinical laboratories according to Permenkes Number 411 Year 2010 Article 6?

• Quality assurance

• Quality Management System

• Internal and External Quality control

• Internal Quality control

• All of the Above

What is the process of combining test results?