Job Search and Professional Behavior Quiz

Which of the following behaviors is considered unprofessional in the workplace? (8.1–2)

• using coarse language

• gossiping

• wearing sloppy clothes

• All are correct.

When being criticized by an employer, you should do all the following except _____. (8.1–2)

• resist being defensive

• listen carefully to what your employer is saying

• help determine a way to improve your performance

• question the validity of the criticism

_____ is the ability to avoid giving offense through your words and actions. (8.1–3)

• Compassion

• Empathy

• Tact

• Kindness

All of the following items should be included in a cover letter except _____.

• the correct name of the person who will read the cover letter

• a clearly written statement of the job you are seeking

• a short statement about your likes and dislikes

• a phone number where you can be reached

Which of the following would be inappropriate to include in the special skills section of your résumé?

• computer programs with which you are familiar

• languages you speak fluently

• gardening expertise

• ability to prioritize

The settlement of differences in which each side makes concessions is called _____.

• integrity

• compromise

• punctuality

• conflict resolution

Which of the following is a requirement for many healthcare jobs?

• Wearing an identification name badge.

• Tying back long hair.

• Wearing a uniform or laboratory coat.

• All are correct.

Which of the following actions should be taken after an interview?

• Ask questions about the position or facility.

• Send a follow-up letter or email.

• Draft a letter to thank anyone who referred you to the position.

• Both B and C are correct.

A(n) _____ is money taken out of your salary for items such as taxes, union dues, and medical insurance.

• deduction

• bonus

• allowance

• reimbursement

Healthcare facilities look for employees who _____.

• are punctual and reliable.

• have strong communication skills.

• are compassionate and empathetic.

• All are correct.