11 - Expectancy Theory: Motivating Performance in the Workplace

Expectancy Theory is a cornerstone of which field?

• Marketing

• Organizational behavior

• Financial analysis

• Information technology

Valence in Expectancy Theory refers to the ____.

• A) belief in effort leading to performance

• B) belief in performance leading to reward

• C) value placed on the reward

• D) clarity of goals.

Which factor is NOT part of the multiplicative combination in Expectancy Theory?

• Expectancy

• Instrumentality

• Valence

• Motivation

Google's OKR System is used to set clear, measurable goals for employees. This system aligns with Expectancy Theory by linking what to performance outcomes?

• Effort

• Salary

• Time

• Resources

In Expectancy Theory, what role does company culture play in the effectiveness of motivation strategies for remote workers?

• Significant

• Minimal

• None

• Negative

What unique barriers might remote workers face in terms of expectancy, instrumentality, and valence?

• A) Communication and isolation

• B) Financial and legal

• C) Technical and operational

• D) Social and cultural

Deloitte revamped its performance management system to focus on frequent, forward-looking conversations about work and careers, enhancing employees' expectancy and what perceptions?

• Instrumentality

• Financial

• Social

• Cultural

What is one challenge of Expectancy Theory related to individual differences?

• It accounts for all factors influencing motivation

• It may not account for all factors such as personality traits or emotional states

• It fully addresses how motivational factors change over time

• It easily quantifies expectancy, instrumentality, and valence.

Expectancy Theory doesn't fully address how ______ factors change over time.

• motivational

• financial

• organizational

• social

As future managers, knowing how to apply Expectancy Theory can help you motivate diverse teams effectively. True or False?

• True

• False