Cruise and Resort Management Quiz

Tim wants to have his wedding on a river cruise. He has always loved river cruises and would love to take his 375 guests on a small river adventure with him and his bride-to-be. Why won't this be possible for Tim?

• Tim's bride-to-be has a fear of water.

• A marriage is only legal if it occurs on solid ground.

• River cruises max out around 200 guests.

• River cruises do not allow weddings on board.

What kind of cruise should Simone look into if she is interested in taking a cruise that offers plenty of fun activities for her family without being too fancy and all at a reasonable price?

• pontoon boat

• adventure ship

• luxury ship

• mega ship

Jorge, a resort manager, has been burned by inaccurate forecasting too often in the past. What strategy could Jorge use instead of forecasting to ensure that the amenities offered at the resort are never overcrowded?

• Implement a reservation system.

• Increase the number of amenities.

• Offer discounts during off-peak times.

• Hire more staff.

What kind of situation would require a hospitality and tourism professional to have some knowledge and understanding of ship terminology or typical operations, even if they don't work on a ship?

• hotel employees that work at a hotel located in a port city where guests may be departing on cruises

• an amusement park employee that has been asked to repaint one of the most popular park rides

• a water ski instructor at a resort who takes patrons out in the resort speed boat for ski lessons

• a housekeeping employee at a roadside motel who is asked by a guest to bring them fresh towels

Cristo is trying to figure out where the Lido Deck is located on the cruise ship that he is vacationing on. Where might he find this information?

• in his passport stamp

• on the posted maps around the ship

• on his cruise boarding ticket

• on the various restaurant menus

Caroline is looking to book a very luxurious vacation to celebrate her 50th birthday with her friends. She has decided some type of cruise to an exotic location with plenty of world-class accommodations and pampering is what she wants. Based on this, what type of cruise ships should Caroline be investigating?

• adventure cruises

• mega ships

• river ships

• ocean liner

How have cruise lines changed the way they market to potential guests from how they did several decades ago?

• depending more heavily on travel agencies

• making use of direct marketing opportunities

• using far less actual marketing and depending solely on word of mouth

• refraining from any marketing at all; everyone already knows about cruise ship options

What kind of cruise cabin consists of one room that is typically larger and has a seating area or sometimes a curtain or other way of separating the seating area from the sleeping area?

Sarin recently was hired to work on a cruise ship that she has been hoping to work on for months. In light of this recent good news, she has decided to do some "spring cleaning" on her social media accounts. What is Sarin doing?

• blocking her friends and family on all of her social media accounts

• using Photoshop to edit her photos and make them look picture perfect and flawless

• deleting every single one of her social media accounts in their entirety

• removing any past posts on her accounts that could be seen as offensive or give the wrong impression

Working as a resort manager can be more challenging than working as a manager at other types of lodging establishments due to the fact that guests often remain on resort property for the duration of their vacation. This can result in _____ expectations of the service and amenities.

• offensive

• minimal

• lower