ITTM MIDTERM

- Is an advanced request for available space and services at sometimes in the future

• RESERVATION

• CONFIRMATION

• PNR

• Availability

Is written advice by a supplies that a reservation has been accepted an will be honored.

• RESERVATION

• CONFIRMATION

• PNR

• Availability

is the working form of the Operations Department –Travel. It is a complete record of all the requirements of the passenger and provides a history of actions taken, confirmation, option dates, and relevant information.

• RESERVATION

• CONFIRMATION

• PNR

• Booking Card

- direct contact with the supplier’s staff by mobile or regular phone. - Tradition way of placing reservation before the advent of e-commerce and the internet - It is highly personal and fosters client intermediary

• Manual Reservations

• Electronic Reservation

• Automated Reservation

• Booking Card

-- Through the suppliers email address or inactive websites that accepts reservation and provides information - Less personal since there is no direct human contact

• Manual Reservations

• Electronic Reservation

• Automated Reservation

• Booking Card

- direct contact with the supplier’s staff by mobile or regular phone. - Tradition way of placing reservation before the advent of e-commerce and the internet - It is highly personal and fosters client intermediary

• Manual Reservations

• Electronic Reservation

• Automated Reservation

• Booking Card

-Using the Computerized Reservation Systems or CRS as it commonly called - The CRS in the industry are the abacus, Galileo and Amadeus and in the hotel industry the commonly used CRS is the Fidelio System.

• Manual Reservations

• Electronic Reservation

• Automated Reservation

• Booking Card

the dates appearing are the dates the flights operate

• Validity

• Service Days

• Departure

• Arrival-

Figures shown correspond to days of week

• Validity

• Service Days

• Departure

• Arrival-

This column shows the local time of departure

• Validity

• Service Days

• Departure

• Arrival-