SDC Track 2 Recap DAY 1

What is the title of the Supervisory Development Course Track 2, Module 1 that we discussed yesterday?

• Team Management Strategies
• How to Spark Exceptional Performance

• Effective Communication Techniques
• Leadership Fundamentals

This means that when an organization fails to perform well, it represents ultimately, a collective or shared failure.

• Collective failure of the organization.
• Success due to external factors.
• The Oz Principle

• Principle on Joint Success

A supervisor optimizes his own power and opportunity for success when he enables his people to achieve a sense of power and success.

• TRUE

• FALSE

Speed and Efficiency is all that matters to become a productive employee.

• TRUE

• FALSE

When an employee plays safe and fears voicing out his/her opinions and has less initiative, this is means that the employee is only after ______.

• career advancement
• job security

• personal growth

• compliance

Asking questions, having different opinions and divergent ideas are signs of:

• Conformity and acceptance
• Indifference

• Creativity

• Critical thinking

An employee who is no longer capable of performing up to standards and meeting the expectations of the management when it comes to his/her arritudes, knowledge and skills.

• Good employee

• Obsolete employee

• High-performing employee
• Incompetent employee

This should be the last resort and not a first option of the supervisor when handling employees who are not able to meet the standards and expectations of the management.

• Termination of employment

• Increased supervision

• Verbal warning
• Temporary suspension

This pertains to a list of all the competencies required for effective performance in a particular job. Usually, this is derived from a detailed job analysis.

• Job description

• Skill inventory
• Performance appraisal
• Competency Framework

This pertains to the process of helping new employees settle into a new job.

• Induction
• Onboarding
• Training
• Orientation