Understanding Intent and Impact

What is the difference between "intent" and "impact"?

• Intent is what we meant to do, and impact is how our actions made someone else feel.

• Intent is how our actions made someone else feel, and impact is what we meant to do.

• Intent and impact are the same thing.

• Intent is always more important than impact.

Why is it important to consider both intent and impact?

• Because only intent matters.

• Because only impact matters.

• Because both affect how we treat others.

• Because neither is important.

What should you do if you accidentally hurt someone's feelings?

• Ignore them.

• Listen to their feelings and understand why they felt that way.

• Tell them they are overreacting.

• Laugh it off.

Which of the following is a good way to apologize if you hurt someone unintentionally?

• "I didn’t mean it that way, but I’m sorry it made you feel bad."

• "You’re too sensitive."

• "It’s not my fault you feel that way."

• "Just get over it."

What is a good question to ask if you think you might have upset someone?

• "Why are you so upset?"

• "Did something I say bother you?"

• "Are you mad at me for no reason?"

• "Can you just forget about it?"

Why is it important to check in with someone if they seem hurt or uncomfortable?

• To make them feel worse.

• To understand their feelings and improve the situation.

• To prove you are right.

• To ignore the problem.

What does it mean to take responsibility for your actions?

• Blaming others for how they feel.

• Acknowledging your role in how someone feels and trying to make it right.

• Ignoring the situation.

• Making excuses for your behavior.

If someone tells you that your joke hurt their feelings, what is a good first step?

• Tell them they are wrong.

• Listen to their perspective.

• Make another joke.

• Walk away.

What is an example of showing empathy?

• Ignoring someone's feelings.

• Understanding and sharing the feelings of another person.

• Telling someone they are overreacting.

• Laughing at someone's discomfort.

How can you show that you care about someone's feelings?

• By dismissing their emotions.

• By listening and responding thoughtfully.

• By telling them to move on.

• By ignoring them.