Incident Management Quiz 3

What is an incident?

• A planned event

• An unplanned event that could cause harm

• A routine check

• A scheduled meeting

What is the role of the Bronze Commander?

• To oversee the entire operation from afar

• To handle media inquiries

• To provide strategic direction

• To manage the incident on-site

What should be prioritized when dealing with an incident?

• Preserving evidence

• Preserving life

• Controlling access

• Communicating with the media

What is a crisis?

• A serious situation requiring immediate action

• A minor issue

• A planned event

• A routine operation

What is the first action to take upon arriving at an incident scene?

• Call for backup

• Extract information from the First Member of Staff

• Start taking photos

• Leave the scene

What does the Silver Commander do?

• Manages the incident on-site

• Controls the incident from the Operational Control Centre

• Handles passenger inquiries

• Provides first aid

What is a major disruption?

• Delay shorter than 180 seconds

• No disruption at all

• Delay greater than 10 minutes

• Delay between 3 and 10 minutes

What should be done to preserve evidence at an incident?

• Only focus on casualties

• Ignore it

• Take photos and notes

• Move everything around

What is the purpose of a recovery plan?

• To restore normal operations

• To create more incidents

• To ignore the incident

• To blame someone

What can cause an incident?

• Scheduled maintenance

• Well-maintained equipment

• Track issues

• Perfect weather