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THM QUIZ REVIEWER

Authored by Jan Angeles

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THM QUIZ REVIEWER
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12 questions

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1.

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1 min • 1 pt

create value for customers and society, resulting in strong customer relationships that capture from the customers in return.

2.

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1 min • 1 pt

is a total system designed to plan, price, promote, and make available market goods and services that create satisfied guests to achieve organizational objectives.

3.

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1 min • 1 pt

3 types of marketing in the service industry

4.

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1 min • 1 pt

 

TYPES OF STRATEGIES TO  MANAGE A HOSPITALITY SERVICE BUSINESS

5.

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1 min • 1 pt

a kind of management method which emphasizes flow-oriented performance improvement and takes efficiency as the center of the whole management process.

6.

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1 min • 1 pt

DMAIC APPROACH

7.

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1 min • 1 pt

Marketers want to ensure brand recognition exists so that the customers will use their services again and again.

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