
THM QUIZ REVIEWER

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University
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Easy
Jan Angeles
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12 questions
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1.
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1 min • 1 pt
create value for customers and society, resulting in strong customer relationships that capture from the customers in return.
2.
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1 min • 1 pt
is a total system designed to plan, price, promote, and make available market goods and services that create satisfied guests to achieve organizational objectives.
3.
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1 min • 1 pt
3 types of marketing in the service industry
4.
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1 min • 1 pt
TYPES OF STRATEGIES TO MANAGE A HOSPITALITY SERVICE BUSINESS
5.
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1 min • 1 pt
a kind of management method which emphasizes flow-oriented performance improvement and takes efficiency as the center of the whole management process.
6.
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1 min • 1 pt
DMAIC APPROACH
7.
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1 min • 1 pt
Marketers want to ensure brand recognition exists so that the customers will use their services again and again.
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