OB QUIZ

Which of the following is considered a key element of communication in organizational behavior?

• Encoding

• Feedback

• Noise

• Decoding

Which communication flow describes messages sent from lower levels of an organization to higher levels?

• Lateral

• Upward

• Downward

• diagonal

Which type of communication is non-verbal?

• Body Language

• Written Order

• Mail

• Verbal order

The grapevine is an example of what type of communication in organizations?

• Formal

• Lateral

• Non Verbal

• Informal

Which form of communication is best suited for delivering emotional messages?

• Face to face communication

• Mail

• Memo

• formal report

Which communication network is most commonly used in centralized organizations?

• All channel network

• Chain network

• Wheel network

• Circle network

Which of the following communication barriers is linked to differences in understanding between people from various cultures?

• • A) Physical noise

• • B) Perceptual barrier

• • C) Semantic barrier

• • D) Cross-cultural barrier

Which of the following best defines leadership?

• • The ability to impose rules on others

• • The ability to guide and inspire a group toward achieving goals

• • The ability to monitor and evaluate employee performance

• • The ability to ensure organizational profits

Transformational leadership primarily focuses on:

• • Maintaining the status quo

• • Exchanging rewards for performance

• • Inspiring change and innovation

• • Setting strict rules and guidelines

Which leadership theory focuses on the leader’s ability to adapt their style based on the situation?

• Situational leadership theory

• • Trait theory

• • Transformational leadership theory

• • Path-goal theory