Chapter 3 Commitment Quiz

1) Which of the following best defines "Attitude"?

• A. A physical response to one's environment

• B. A predisposition to respond in a favorable or unfavorable way to objects or persons

• C. An emotional response without reasoning

• D. A structured and rigid response to authority

• E. A predetermined behavior not related to emotions

2) Which of the following is NOT a component of attitude?

• A. Cognitive Component

• B. Behavioral Intent Component

• C. Affective Component

• D. Emotional Stability Component

• E. Intentional Component

3) The dispositional approach suggests that attitudes are:

• A. Influenced by financial rewards

• B. Based on perceptions of social settings

• C. Stable predispositions to respond to people or situations

• D. Influenced solely by organizational policies

• E. Unrelated to personal characteristics

4) According to the situational approach, attitudes emerge as a result of:

• A. The uniqueness of a given situation

• B. Financial incentives

• C. A fixed predisposition to respond

• D. Job promotions

• E. External feedback

5) The social-information-processing approach suggests that attitudes are formed by:

• A. Random observations

• B. Financial incentives

• C. The uniqueness of a situation

• D. Socially constructed realities as perceived by the individual

• E. Individual personality traits

6) Which of the following best defines Organizational Commitment?

• A. A desire to seek employment elsewhere

• B. A willingness to perform tasks without incentives

• C. A desire on the part of an employee to remain a member of an organization

• D. The need for job satisfaction

• E. The desire to switch roles within an organization

7) Which type of commitment is driven by an emotional attachment to the

organization?

• A. Affective Commitment

• B. Continuance Commitment

• C. Normative Commitment

• D. Social Commitment

• E. Informational Commitment

8) Which type of commitment is motivated by a feeling of obligation to remain a part of

the organization?

A. Continuance Commitment

B. Affective Commitment

C. Normative Commitment

D. Behavioral Commitment

E. None of the above

• A. Continuance Commitment

• B. Affective Commitment

• C. Normative Commitment

• D. Behavioral Commitment

• E. None of the above

9) Job Satisfaction is best described as:

• A. An emotional response to one's coworkers

• B. A positive emotional state resulting from job appraisal

• C. A negative response to an unsatisfactory job

• D. The need to change one's role within the company

• E. A strong desire to leave the job

10) According to Value Percept Theory, dissatisfaction results from:

A. Lack of communication with peers

B. The difference between the value of what you want and what you have, multiplied by

value importance

C. Only monetary deficiencies

D. Poor organizational policies

E. Lack of commitment from supervisors

• A. Lack of communication with peers

• B. The difference between the value of what you want and what you have, multiplied by

  value importance

• C. Only monetary deficiencies

• D. Poor organizational policies

• E. Lack of commitment from supervisors