Cuestionario sobre Benchmarking

What is the purpose of 'competitive benchmarks'?

• Improve customer satisfaction

• Increase production

• Compare with other companies

• Reduce costs

What does 'best practices' mean?

• Marketing strategies

• Outdated techniques

• More effective methods

• Quality standards

What should be done to 'save more money'?

• Invest in stocks

• Expand the business

• Reduce unnecessary expenses

• Increase prices

What does 'a quarter of our budget' represent?

• 10% of the total

• 75% of the total

• 50% of the total

• 25% of the total

What does 'verify internal benchmarks' imply?

• Review industry standards

• Compare with the market

• Evaluate internal performance

• Adjust prices

What is an example of 'best practices'?

• Unconventional techniques

• Industry standards

• Proven strategies

• Ineffective methods

What should be done to achieve 'perfection'?

• Set high goals

• Ignore mistakes

• Increase production

• Reduce costs