Communication and Thinking Errors

What is the difference between verbal and nonverbal communication?

• Verbal communication uses words, while nonverbal communication does not.

• Verbal communication is always more effective than nonverbal communication.

• Nonverbal communication is only used in written form.

• Verbal communication is only used in formal settings.

What is TRUE about communication?

• Being a good speaker is more valuable than being a good listener.

• Nonverbal communication is rarely used in a professional environment.

• Verbal communication is more essential than nonverbal communication.

• People are able to communicate their feelings without using any words.

The exchange of information through the use of words or actions is

• Active listening

• Body language

• Communication

• Aggressive

What is a common nature of thinking errors?

• Positive

• Neutral

• Usually Negative

Thinking errors often make us feel ____.

• bad

• happy

• excited

• indifferent

What is the thinking error in the statement 'She shouldn't do that!'?

• Overgeneralization

• Mind reading

• Should statements

• Catastrophizing

What is the thinking error in the statement 'I know I'll never make it'?

• Overgeneralization

• All or Nothing

• Catastrophizing

• Mind Reading

Catastrophizing is also known as

• Bart's middle name

• Spiraling

• Yelling

• A natural disaster

Changing our thinking errors lets us have ______________ relationships

• Worse

• The same

• Silly

• Better