8. You are overseeing the implementation of a library management system for a local library. While in the execution phase, the functional manager informs you that his team needs to work on a higher-priority project and he will be pulling out two critical resources from your project. What should you do FIRST as a project manager?

D. Request the functional manager to assign two new resources first before pulling out the

A. Evaluate the impact by referring to the resource histogram.

B. Reassign activities of these two members to the other team members.

C. Immediately inform higher management.

9. You are a member of a management team overseeing a critical construction project of constructing the tallest building in town. Your team, which is a subset of the project team, is responsible for project leadership and management activities. Which of the following statements is FALSE about your team?

D. The management team should be aware of professional and ethical behaviors and ensure that team members are following them.

A. Your team is responsible for managing people, which has been defined as being able to produce key results.

B. Your team is responsible for establishing mission and vision, aligning team members to the established direction, motivating individuals, and inspiring them.

C. Your team is responsible for project funding.

11. You just completed working on your resource management plan and identified how human resources should be defined, staffed, managed, and eventually released from your project. Which portion of the plan will help you the most to determine when to release resources from your project?

A. Training needs and certification requirements

13. A project team member’s abilities or competencies, communication capabilities, relevant knowledge, skills, experience, cost (for adding the team member), attitude or ability to work with others, availability, and other factors such as time zone and geographical location are some examples of selection criteria that can be used to rate and score that team member. Which one of the following looks at all of these selection criteria while acquiring a team member for the project?

A. Multi-criteria decision analysis

D. Project performance appraisal

15. You are in the Plan Resource Management process to create an overall staffing management plan by identifying the availability of resources and those resources’ skill levels. Which of the following is NOT a tool & technique is this process?

A. Organizational charts and position descriptions

17. You are considering the idea of putting all team members in the same physical location for the first time.

A. The goal is to enhance team members’ ability to perform as a team.

B. It is also called a war room.

C. It is meant to identify concerns and issues and to come up with mutually agreed- upon solutions.

D. The goal is to identify the individual(s) or team responsible for project issues and inform them about it.

18. You are in the Plan Resource Management process of identifying and documenting project roles, responsibilities, required skills, other items. Which one of the following will you NOT use as a tool & technique in this process?

C. A responsibility assignment matrix

A. Hierarchical-type organizational charts

19. You were informed by management that an external audit team will be auditing your project to make sure that the project complies with standard organizational project management policies and procedures. During the audit, the key auditor wants to review the training plan for the team members as well as their certification requirements. You should refer the auditor to which of the following?

C. Training and certification management plan

D. Resource breakdown structure

20. While overseeing a data center project, you notice that one of the team members is extremely dedicated to the project and a consistent overachiever. In order to appreciate her spectacular work and great contribution, you made her the ‘team member of the month’ three times in a row. What kind of impact will this have on the project team?

C. This will negatively impact team morale.

A. This will initiate a healthy competition among the team members.

B. This will drastically improve team cohesiveness.

D. Team members hardly care about recognition and rewards; thus, there will be no impact.

28 . Seniormanagement has been extremely impressed by a new team member on the software development project. The team member has enthusiastically and efficiently completed his assigned activities. He has also demonstrated courtesy, respect, and consideration to everyone around him. For these reasons, management is planning to promote the team member to a business analyst position that is currently open on the project. The halo effect refers to the tendency to:

C. Move people into new roles or new technical fields because they are good in their current technical field.

D. Move people into project management because they have had project management training

29 . The replacement of an important legacy system in the organization will be challenging because there are offices in seven countries, and the business operations cannot be interrupted. Your objective is to have the system updated before new regulations go into effect in one of the participating countries. There are many opinions on how the system should be changed. Some stakeholders are expecting that the new system will encompass more capabilities than the current system. Both internal team members and consultants will be involved in making the hardware and software changes. The sponsor is hoping to keep costs down by using organizational team members to perform the testing and installation activities. You are defining the roles and responsibilities of the stakeholders on the project. The sponsor's role on a project is best described as

B. Helping to prevent unnecessary changes to projetobjectives

C. Identifying unnecessary project constraints

D. Helping to develop the project management plan

33 . What does a resource histogram show that a responsibility assignment matrix does ;

D. The person in charge of each activity

34 . The project you are managing is following the lean approach to develop software for automated loading of vehicles. Which effort should you ask the team to prioritize for this project?

C. Shorten the time it takes to deploy a new feature after it's identified.

A. Use emotional intelligence to elicit stakeholder requirements.

B. Research innovative new features.

D. Develop prototypes of new features for technical review

35 . The PMO has asked you to follow the principles of kaizen on your next change-driven will this mean in reality? project. What

C. The team is empowered to initiate small, incremental improvements Ty their development process,

A. The product owner will need to submit all substantive scope changes to the PMO for review.

B. The user story backlog can be reprioritized or updated at any time.

D. It won't mean much in reality since kaizen is just a principle, not a process or technique.

36 . You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find this information?

A. Responsibility assignment matrix

D. Project organizational chart

38 . A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do next?

B. Confirm the availability of the resources.

A. Distribute the project schedule according to the communications management plan.

C. Refine the project management plan to reflect more accurate costing information.

D. Publish a bar chart illustrating the timeline

39 . During every project team meeting, the project manager asks each team member to describe the work they are doing, and then assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons except:

B. Lack of a responsibility assignment matrix

D. Lack of team involvement in project planning

40 . A team member is not performing well on the project because they are inexperienced in system development work. There is no one else available who is better qualified to do the work. What is the best solution for the project manager?

C. Arrange for the team member to get training.

A. Consult with the functional manager to determine project completion incentives member.

B. Obtain a new resource more skilled in development work.

D. Allocate some of the project schedule reserve.

41 . A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should meet with:

D. The project manager and the leader of team C

C. The project manager and management

42 . The project manager and the team are excited about the new project. This is the project manager's first assignment as project manager, and the team feels they will be able to complete work that has never been tried before. There are 29 people contributing to the product description, and the team consists of nine experienced experts in their fields. Partway through planning, three highly skilled technical team members are disagreeing about the scope of two of the deliverables. One is pointing to the draft WBS and saying that two additional work packages should be added. Another is saying that a particular work package should not even be done. The third team member agrees with both of them. How should the project manager best deal with the conflict?

C. She should listen to the differences of opinion, encourage logical discussions, and facilitate agreement.

A. She should listen to the differences of opinion, determine the best choice, and implement that choice.

B. She should postpone further discussions, meet with each individual, and determine the best approach.

D. She should help the team focus on points on which they agree and build unity by using relaxation an techniques and common-focus team building.

43 . For your upcoming change-driven project, you are assigned a newly formed development team. The team members haven't worked together before, and they don't know each other very well. As their servant leader, what can you do to help them come together as a cohesive unit?

D. Facilitate team- based planning sessions to help them learn to work together.

A. Encourage them to come to you whenever they run into a problem they can't solve.

B. Guide them in finding the best way to do the work so they can get off to a productive start.

C. Share the project vision, then leave them alone to figure out how to achieve those goals.

45 . The installation project has a CPI of 1.03 and an SPI of 1.0. There are 14 team members, and each team member had input into the final project management plan. The customer has accepted the three deliverables completed so far without complaint, and the responsibility assignment matrix has not changed since the project began. The project is being completed in a matrix environment, and there are no contracts needed for the project. Although the sponsor is happy with the status of the project, one of the team members is always complaining about how much time his project work is taking. Which of the following is the best thing for the project manager to do?

A. Review the reward system for the project.

B. Try to improve schedule performance of the project.

C. Meet with the customer to try to extend the schedule.

D. Gain formal acceptance in writing from the customer.

46 . Which set of interpersonal skills would be most important for the manager of a change-driven project) who wants to be an effective servant leader?

B. The ability to understand and influence the emotions of other people

A. The ability to resolve interpersonal conflicts among the team members

C. The ability to balance the differing needs of diverse stakeholders

D. The ability to make rational decisions independently, based on data

47 . The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches, with little work accomplished during the meetings One team member asks to be excused from future team meetings, as all the shouting upsets him. Meanwhile, the sponsor has expressed interest in attending future team meetings to hear how the project is going and to better understand the issues involved in completing the project. In addition, the customer has started discussions about adding scope to the project. In this situation, it would be best for the project manager to:

C. Involve the team in creating new ground rules for the meetings.

A. Ask the sponsor if the information needed could be sent in a report rather than have her attend the meetings

B. Inform the team member who asked to be excused from the meetings of the value of communication in such meetings.

D. Hold a team-building exercise that involves all the team members Project performance appraisals are different from team performance assessments in that

48 . Project performance appraisals focus on:

A. How an individual team member is performing on the project

B. An evaluation of the project team's effectiveness

D. Reducing the staff turnover rate

50 . During the first half of the project, five team members left for other projects without being replaced. two team members went on vacation without informing you, and other team members expressed uncertainty about the work they were to complete. In this situation, it is best if you update which of the following for the second half of the project?

A. Communications management plan

D. Responsibility assignment matrix

51 . As the manager of an agile project, you normally attend the team retrospectives as an observer; however, last week you were out of the office and unable to attend. Upon returning, you review the action points listed on the meeting whiteboard, and everything seems fine. The mood in the team room appears to be normal, and everyone is busy. However, one of the team members approaches you privately with a concern about the meeting. He says that the two lead developers had a heated exchange about whether the team's development approach was working as planned, making everyone else feel uncomfortable. The team didn't take any actions to resolve the issue, and the disagreement wasn't documented on the meeting whiteboard. What should you do?

A. Continue to observe the team, and encourage them to discuss the issue in the next meeting.

B. In the next meeting, announce that all development issues must be resolved promptly, not deferred.

C. You don't need to do anything; it sounds as if this team member is just trying to cause trouble.

D. Tell the team lead that all disagreements need to be documented on the meeting whiteboard.

PMP MCQ Series-Resources

Authored by Shamsil ARFEEN

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PMP MCQ Series-Resources

2. Question about project manager's leadership :Explanation: While all options are important leadership aspects, consistently producing expected results is the fundamental measure of project success. This directly impacts stakeholder satisfaction and project outcomes.

3. Question about handling team member training :Explanation: This is the most constructive approach. Rather than replacing the resource or taking punitive actions, providing additional focused training addresses the competency gap and helps develop the team member.

4. Question about project manager's power in a complex CSM solution :Explanation: In complex projects with tight schedules and quality requirements, the project manager's primary responsibility is to lead and empower the team to meet these challenges.

5. Question about motivation theory in professional groups :Explanation: The third level of Maslow's hierarchy relates to social needs/belonging, which aligns with joining professional groups for networking and community.

6. You are currently managing the team through observing, using issue logs, keeping in touch, providing feedback, completing performance appraisals, resolving issues and conflicts, and through other methods. You are in which of the following human resource management processes?

6. Question about current management activities :Explanation: The activities described (observing, using issue logs, providing feedback) are part of the Manage Team process, which involves tracking team performance and providing feedback.

7. Question about team development :Explanation: In the Develop Team process, establishing ground rules is crucial for setting team expectations and behavior standards.

8. Question about resource reassignment :Explanation: This is the most professional approach, ensuring continuity of work by securing replacements before releasing existing team members.

9. Question about management team responsibilities :Explanation: Professional and ethical behavior is fundamental to project management and should be demonstrated by the management team.

10. Question about team development stages :Explanation: This describes the initial stage of team development where team members are getting to know each other and understanding their roles.

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