Which of the following best describes Human Resource Management?

• The process of marketing a product to customers

• The strategic approach to managing employees within an organization

• The creation of new technologies to improve productivity

• The financial budgeting for an organization’s needs

A workforce audit is conducted to:

• Determine the financial performance of the business

• Evaluate customer satisfaction levels

• Assess the skills and composition of current employees

• Review the annual marketing strategies

What is workforce planning?

• A method for calculating labour turnover

• A strategy for aligning staffing needs with organizational goals

• A recruitment policy for hiring from external sources

• An employee training program

Labour turnover is defined as:

• The percentage of employees promoted within a year

• The rate at which employees leave an organization over a period

• The total number of employees hired in a year

• The measure of productivity in the workforce

What is the main difference between internal recruitment and external recruitment?

• Internal recruitment hires from other organizations, while external recruitment promotes existing employees.

• Internal recruitment fills vacancies with existing employees, while external recruitment hires from outside the organization.

• Internal recruitment focuses on promoting managers, while external recruitment focuses on entry-level staff.

• Internal recruitment is used only for temporary roles, while external recruitment is for permanent positions.

Which document outlines the main duties and responsibilities of a job?

• Job Description

• Person Specification

• Curriculum Vitae (CV)

• Application Form

Tags

CCSS.RI.7.5

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

A curriculum vitae (CV) or resume typically contains:

• References for the applicant

• A list of previous job roles, skills, and qualifications

• Detailed duties of the applicant’s current job

• A statement of employment terms

Tags

CCSS.RI.7.3

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

What is the purpose of a person specification?

• To describe the main duties of a job role

• To list the personal and professional qualities required for a job

• To outline the company’s policies and procedures

• To assess the skills of current employees

Tags

CCSS.RI.7.3

CCSS.RI.7.5

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.3

Which of the following is NOT a stage of the recruitment process?

• Job analysis

• Performance appraisal

• Advertising the vacancy

• Shortlisting candidates

Employee morale refers to:

• The professional qualifications an employee has attained

• The level of satisfaction and confidence employees feel at work

• The number of employees dismissed during a given period

• The average hours an employee works per week