C1& C2: Information & Data
Authored by Travis Hiner
Computers
12th Grade
Used 12+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Strategic-level information is primarily used for:
Day-to-day operational decisions
Short-term tactical planning
Long-term strategic planning
Managing customer interactions
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Operational-level information is typically used to:
Set high-level organisational goals
Monitor key performance indicators
Process transactions and generate reports
Develop new products and services
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A small business would primarily rely on which source of information for customer needs?
Market research reports
Customer surveys
Social media analytics
Direct customer feedback
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Management-level information is often used to:
Make decisions about resource allocation
Track individual employee performance
Process customer orders
Develop long-term business strategies
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Large organisations often use data analytics to:
Identify potential customers
Optimize supply chain operations
Process employee timesheets
Answer customer service inquiries
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
IT support teams primarily rely on which source of information to troubleshoot issues?
Customer surveys
Financial reports
System logs and error messages
Marketing reports
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Information used to set and develop policy is typically:
Operational-level
Tactical-level
Strategic-level
None of the others
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