Understanding Continuous Improvement Concepts

What is continuous improvement?

• Continuous improvement is a systematic and ongoing effort to improve products, services, or processes.

• A one-time project to improve customer satisfaction.

• A strategy to immediately eliminate all waste.

• A method to reduce production costs.

What is the main objective of Kaizen principles in continuous improvement?

• Large-scale changes

• Incremental improvements

• Cost reduction

• Employee layoffs

Which of the following is a key component of Lean management?

• Increase inventory

• Reduce waste

• Maximize defects

• Lengthen production time

What is the main objective of the Six Sigma methodology?

• Increase production speed

• Reduce defects and variability

• Improve employee satisfaction

• Expand market share

In the Plan-Do-Check-Act cycle, what does the "Check" phase include?

• Implement the plan

• Evaluate the results

• Develop a strategy

• Take corrective actions

How does employee participation contribute to continuous improvement?

• By increasing hierarchical control

• By promoting innovation and responsibility

• By reducing communication

• By limiting decision-making

Which of the following is a common performance metric used in continuous improvement?

• Employee size

• Customer satisfaction

• Office temperature

• Number of meetings

What is a fundamental principle of Kaizen?

• Perfection is unattainable

• Continuous improvement is a one-time event

• Only managers can suggest improvements

• Change must be resisted

Which tool is often used in Lean management to identify areas of waste?

• Ishikawa Diagram

• Gantt Chart

• Value Stream Mapping

• SWOT Analysis

In Six Sigma, what does the term "DMAIC" mean?

• Define, Measure, Analyze, Improve, Control

• Design, Manage, Act, Implement, Verify

• Develop, Monitor, Evaluate, Innovate, Correct

• Determine, Model, Apply, Integrate, Conclude