PARC Front Desk Training

What is PARC's phone number?

• 262-595-2044

• 262-123-4567

• 262-595-3515

• 262-888-9689

What are PARC's hours?

• M-F 9am-6pm

• M-F 9am-2pm

• M-Th 9am-9pm

  F closed

• M-Th 9am-6pm F 9am-2pm

Where do you record messages for other staff and Kim?

• The PARC Procedures Binder

• The Blue Book

• The Green Book

• Email

PARC is in Zone:

• 1

• 2

• 3

• 4

Success Coaches and (most) Academic Advisors are located in:

• Zone 1

• Zone 2

• Zone 3

• Zone 4

Who can be found in Zone 3?

• Financial Aid

• Admissions

• Success Coaches

• OMSA

Which of these services is NOT in Zone 4?

• Office of Multicultural Student Affairs (OMSA)

• Gender and Sexualities Advocacy Center (GSAC)

• Student Accessibility Services

• Success Coaches

What are you required to do before leaving any shift at PARC?

• Say goodbye to your coworkers

• Clean/sanitize the front desk and kiosks

• Email Kim how your shift went

• Wait for your replacement to arrive

PARC offers study hall for athletes.

• True

• False

At the beginning of your shifts you should:

• Let Kim know you have arrived via talking, phone call, or email

• Pull out your homework

• Say hello to everyone currently working

• Check the blue book, voicemails, and log into Navigate Faculty/Staff