Problem-Solving Tools & Techniques - D2

One of the most common problem-solving tools and techniques used in project management is:

• Mind Mapping

• Gantt Chart

• SWOT analysis

• PERT Chart

Answer explanation

SWOT analysis is a common problem-solving tool and technique used in project management.

It is used to identify the Strengths, Weaknesses, Opportunities, and Threats of a project.

Fishbone diagrams are also known as:

• Gantt Charts

• Ishikawa diagrams

• Mind Maps

• PERT Charts

Answer explanation

Fishbone diagrams, also known as Ishikawa diagrams or cause-and-effect diagrams, are a problem-solving tool that is used to identify the root causes of a problem in a project.

Pareto Analysis is a tool used for:

• Identifying and prioritizing high-risk project tasks

• Determining the most efficient use of resources

• Identifying and prioritizing tasks that will produce the most significant overall results

• Assessing the overall project budget

Answer explanation

Pareto Analysis is a tool that can be used in project management to identify and prioritize tasks based on their expected impact or results.

In project management, which of the following is NOT a measure of the effectiveness of a meeting?

• Attendance of all stakeholders

• A clear agenda & objective

• Actions items assigned and followed up on

• The outcome of the meeting

Answer explanation

The effectiveness of a meeting in project management can be measured by several factors, such as a clear agenda and objectives, action items assigned and followed up on, and the outcome of the meeting.

While attendance of all stakeholders is important, it is not a direct measure of the effectiveness of the meeting itself.

In project management, which of the following is NOT a best practice for conducting a brainstorming session?

• Allowing for free association and wild ideas

• Limiting the number of ideas presented by each team member

• Critiquing and evaluating ideas as they are presented

• Encouraging participation from all team members

Answer explanation

Brainstorming is a method used in project management to generate a large number of ideas and solutions in a short period of time.

It is important to create an environment that is open and non-judgmental during the brainstorming session.

In project management, which of the following is the primary purpose of a focus group?

• To gather quantitative data about s specific topic

• To gather qualitative data about a specific topic

• To evaluate the performance of a specific team member

• To develop a project budget

Answer explanation

A focus group in project management is a research method used to gather qualitative data about a specific topic or issue.

It typically involves bringing together a small group of people who have been selected based on certain criteria and facilitating a discussion or conversation about the topic at hand.

What is the main purpose of a standup meeting?

• To discuss and solve complex problems

• To report progress and identify blockers

• To make important decisions

• To hold team members accountable for their actions

Answer explanation

Standup meetings, also known as "daily scrums" in agile project management, are short, daily meetings where team members briefly report on their progress, what they plan to do next, and any blockers they may be facing.

What is the main goal of a retrospective meeting?

• To plan and assign tasks for the next iteration

• To review and evaluate the effectiveness of the previous project phase

• To identify and assign blame for any project failures

• To set project milestones

Answer explanation

A retrospective meeting in project management is a meeting held at the end of a project phase, where the team reflects on what worked well, what didn't work, and what can be improved in the future.

What is the main focus of a design thinking workshop?

• To generate creative solutions to specific problems

• To develop a project Plan and timelines

• To evaluate the performance of team members

• To prioritize features for a product release

Answer explanation

A design thinking workshop is a structured process used in project management to generate creative solutions to specific problems.

What is the main purpose of documenting lessons learned?

• To assign blame for project failures

• To evaluate the performance of team members

• To improve future performance

• To track project expenses

Answer explanation

Lessons learned is a process in project management where the team reflects on the project and documents what worked well, what didn't work, and what can be improved in the future.