TB Chapter 4

Global teams provide diversity while eliminating conflicts and miscommunication.

• TRUE

• FALSE

A house of quality is achieved when no department in a single location has more than 15 percent rejects.

• TRUE

• FALSE

Concurrent engineering is another term for sequential development.

• TRUE

• FALSE

One of the main advantages of standardization is that it increases the potential variety of products.

• TRUE

• FALSE

A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future.

• TRUE

• FALSE

Reducing consumer choices makes service more efficient.

• TRUE

• FALSE

Modular design increases the costs of purchasing and controlling inventory compared to nonmodular.

• TRUE

• FALSE

Product failures can be easier to remedy with modular design.

• TRUE

• FALSE

One motivation for an organization to redesign its product or service is to avoid the alternative of downsizing the organization.

• TRUE

• FALSE

A major benefit of computer-aided design (CAD) is the increased productivity of designers.

• TRUE

• FALSE