Understanding Information Systems in Logistics

Which department is most likely to utilize computers extensively in a logistics environment?

• Marketing department

• Inventory control department

• Human resources department

• Legal department

What is the primary function of a Warehouse Management System (WMS)?

• To store customer information

• To plan and optimize transport

• To input and manage inventory information

• To send and receive electronic messages

Which of the following is a method of sending and receiving electronic messages?

• Internet

• Word Processing

• Email

• Spreadsheet

What is the most common bar code symbol used in logistics?

• QR Code

• Data Matrix

• Universal Product Code (UPC)

• Aztec Code

Which system uses reflected radio waves to receive information from a tag or device?

• Barcode system

• Optical Character Recognition (OCR)

• Radio Frequency Identification (RFID)

• Magnetic Stripes

Which software is used for composing, editing, formatting, and printing documents?

• Spreadsheet

• Word Processing

• Email

• Internet

What is the main advantage of using automated data entry and retrieval processes in logistics?

• Increases manual entry errors

• Reduces manual entry errors

• Increases the cost of operations

• Decreases the speed of operations

Which of the following is an example of a spreadsheet application?

• Microsoft Word

• Google Docs

• Microsoft Excel

• Adobe Acrobat

What does a Customer Relations Management (CRM) system store?

• Inventory information

• Customer information

• Transportation routes

• Employee records

Which technology is used by the US postal service to scan handwritten addresses?

• Barcode system

• Optical Character Recognition (OCR)

• Radio Frequency Identification (RFID)

• Magnetic Stripes