HROxchange 3: Navigating the New Normal

What is GenAI?

• A type of robot

• A new programming language

• AI that can create things like text or images

• A superfast computer

Why is ethical AI important?

• To make AI smarter

• To ensure fairness and reduce bias

• To replace humans completely

• To make faster decisions

What’s the problem with relying too much on algorithms?

• Nothing, they always work perfectly.

• They can repeat mistakes in the data.

• They make people lazy.

• They take too long to decide.

What does GenAI create?

• Nothing new

• Text, images, or other content

• Robots

• Websites only

What can GenAI do for businesses?

• Replace all employees

• Automate tasks and improve customer experiences

• Build new factories

• Eliminate competition

What does machine learning help computers do?

• Learn from data and improve over time

• Fix themselves automatically

• Work without electricity

• Understand emotions like humans

How can AI make businesses more resilient?

• By predicting trends and optimizing operations

• By replacing all employees

• By avoiding risks completely

• By slowing down processes

What’s a challenge with tech advancements?

• They are too slow to adopt.

• They can increase inequality if not used wisely.

• They solve every problem instantly.

• They don’t impact our daily lives.

Why is customer data important in banking?

• It helps banks offer tailored financial solutions.

• It is unnecessary for modern banking.

• It slows down decision-making.

• It creates more risks than benefits.

How does technology improve banking services?

• By introducing AI to replace all physical branches

• By making online banking seamless and accessible

• By automating all decision-making processes

• By eliminating the need for any customer service