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Engine Quiz Part 1

Authored by Jamie Smith

Other

12th Grade

Used 2+ times

Engine Quiz Part 1
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43 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During repair, a vehicle is found to require additional unexpected work. The correct course of action is to

proceed with the extra work and inform the customer on arrival

obtain the customer's authority to proceed with the extra work

leave the extra work until the next service

carry on with the job regardless of time and cost.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During a vehicle repair the job card must, in the FIRST instance be authorised by the

receptionist

customer

service manager

manufacturer

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

One factor which increases the time allowed for a repair department job is

excessive overhead costs

technicians rest periods

technicians awaiting equipment

rusted and corroded threads

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When it is discovered that the completion time for a job will exceed that agreed, in the FIRST instance the

customer should be informed.

time for all other jobs should be rescheduled

insurance company should be informed

vehicle should be parked in a secure area

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Service / repair records need to be kept up to date because

the payment of bonuses to production operatives may be affected

the sequential compilation of records is difficult.

the person who compiles the records will have difficulty keeping information in sequence

warranty work can only be carried out after service / repair records are consulted

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As an engine warms up, the tappet clearance will

become zero.

decrease slightly

increase slightly

remain unaltered

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Double spring valves may be used to

increase overlap

reduce bounce

vary valve timing

improve valve opening speed

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