MIDTERM EXAM - Accommodation & Operation Mgmt

MIDTERM EXAM - Accommodation & Operation Mgmt

University

40 Qs

quiz-placeholder

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MIDTERM EXAM - Accommodation & Operation Mgmt

MIDTERM EXAM - Accommodation & Operation Mgmt

Assessment

Quiz

Hospitality and Catering

University

Medium

Created by

Ann General

Used 1+ times

FREE Resource

40 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is the primary goal of accommodation management?

Maximizing Profit

Ensuring guest satisfaction

Reducing operating costs

Increasing occupancy rates

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the term "housekeeping" primarily involve in a hotel?

Managing front office operations

Cleaning and maintaining guest rooms

Marketing the hotel's services

Preparing financial reports

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is an essential skill for a front desk receptionist?

Accounting knowledge

Customer service skills

Maintenance expertise

Food preparation

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which department is responsible for room allocations in a hotel?

Housekeeping

Maintenance

Front Office

Food and Beverage

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The primary purpose of a night audit in a hotel is to:

Track room cleaning activities

Prepare the breakfast menu

Reconcile daily financial transactions

Inspect guest rooms condition

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the standard check-in time in most hotels?

10:00 AM

12:00 PM

2:00 PM

6:00 PM

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the standard check-out time in most hotels?

10:00 AM

12:00 PM

2:00 PM

6:00 PM

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