Management Styles Quiz

What management style means that all decisions are made centrally?

• Authoritarian

• Laissez-faire

• Bureaucratic

• Democratic

A senior manager in a business presents his ideas to subordinates and invites questions. How would this leadership style be categorised using the Tannenbaum Schmidt Continuum?

• Tell

• Sell

• Consult

• Delegate

A key benefit of using hunch-based decision-making is that:

• It is time-consuming

• Full use is made of all available data

• The decision-making can be automated

• Decisions can be made quickly

A decision to cut many jobs as part of a cost-reduction strategy is most likely to be opposed by which stakeholder groups?

• Employees & the local community

• Directors & customers

• Shareholders & management

• Suppliers & customers

In a decision tree, the financial value of an outcome (calculated by multiplying the estimated financial effect by its probability) is known as the:

• Net gain

• Expected value

• Net profit

• Expected profit

According to the concept of stakeholder mapping, how should a business act towards stakeholders with low levels of interest and low power?

• Keep them satisfied

• Engage directly with them

• Communicate only when necessary

• Communicate with them frequently

Which of these is a disadvantage of democratic management?

• Employees get closer to customers

• Employees are more loyal to the business

• Staff are motivated through involvement

• Decision-making likely to be slower

An advantage of using decision trees in decision-making is:

• Probabilities are rarely wrong

• Only costs are considered, not benefits

• A decision-tree uses qualitative rather than quantitative data

• Choices are set out in a logical way

Which of these statements best describes what is meant by delegation?

• Management feedback to directors

• Authority is passed down the hierarchy

• Employees & management work together rather than for each other

• Tasks are carried out by senior rather than junior management

For store managers in a grocery retailing chain, the most important influence on their day-to-day decision-making is likely to be:

• The mission statement of the business

• The influence of external stakeholders

• The objectives they have been set

• The local economic environment