Troubleshooting Quiz

What is this?

• Power Cord

• Internet Cord

• Spaghetti

• Mouse Cord

Answer explanation

The correct answer is 'Power Cord' because it is a type of electrical cable used to connect devices to a power source, unlike the other options which do not serve this purpose.

What is this?

• Power Cord

• Internet Cord

• Spaghetti

• Mouse Cord

Answer explanation

The correct answer is 'Internet Cord' because it refers to a cable used to connect devices to the internet, unlike the other options which do not serve this specific function.

Is this computer on?

• Yes

• No

Answer explanation

The computer is confirmed to be on, which makes 'Yes' the correct answer. If it were off, the answer would be 'No'.

When you're having internet trouble, what can you do?

• Get out of your seat to tell the teacher.

• Check the internet cord - make sure it's plugged in all the way.

• Yell at the computer because you're frustrated.

• Yell at Mrs. Kiger because she knows how to fix it.

Answer explanation

When facing internet issues, the first step is to check the internet cord to ensure it's securely plugged in. This simple action can often resolve connectivity problems, making it the most effective choice.

When you're having hardware trouble, what can you do?

• 
• 
• 
• 

How do you open the task manager?

• Find it in the Windows menu.

• Hit Ctrl Alt Delete.

• Hit Ctrl Alt Delete with a logged in computer.

• Right click on the Desktop.

Answer explanation

To open the Task Manager, you can hit Ctrl Alt Delete while logged into your computer. This combination brings up a menu where you can select Task Manager, making it the correct method.

After confirming the probable cause, consider what steps should be taken to resolve the issue would be what step in the Troubleshooting Methodology?

• Implement a solution

• Establish a theory of probably cause

• Establish a plan of action

• Identify the problem

Answer explanation

After confirming the probable cause, the next step is to establish a plan of action to resolve the issue. This involves outlining the specific steps needed to implement a solution effectively.

Computer viruses are

• Programs that hackers use to harm your computers or steal info.

• A sickness that humans catch from computers

• can only be acquired through the internet

• can only be acquired through email

Answer explanation

Computer viruses are malicious programs designed to harm computers or steal information, making the first choice correct. The other options incorrectly describe viruses as illnesses or limit their acquisition methods.

What should you do first if nothing happens when the computer is turned on?

• Check if the monitor is plugged in

• Press all keys on the keyboard

• Check if the power cable is properly connected

• Reinstall the operating system

Answer explanation

The first step when nothing happens is to check if the power cable is properly connected. If the power isn't reaching the computer, it won't turn on, making this the most critical check before troubleshooting further.

If the computer does not turn on, what else should you check after confirming the power cable is connected?

• The keyboard connection

• If the monitor is on

• If the power supply is faulty

• The mouse connection

Answer explanation

After confirming the power cable is connected, checking if the power supply is faulty is crucial. A faulty power supply can prevent the computer from turning on, even if other connections seem fine.