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Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

Created by

Anish Thomas

Used 6+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following best encapsulates the "need of the hour" in today's dynamic work environment at Dr. Reddy’s?

a) Reinforcing traditional hierarchies and top-down communication.
b) Prioritizing individual achievement over collaborative efforts.
c) Adapting to evolving expectations, fostering inclusion, and promoting agile problem-solving.
d) Implementing standardized procedures to minimize individual decision-making.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

When mapping stakeholders, which of the following is NOT a crucial consideration?

a) Their level of influence on decisions and outcomes.
b) Their individual personality traits and preferences.
c) Their potential impact on organizational goals.
d) Their level of interest in the initiative or project.

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The CREATE technique, used for managing conflict, emphasizes which of the following principles?

a) Imposing a solution to ensure swift resolution.
b) Avoiding direct confrontation to minimize tension.
c) Prioritizing emotional expression over rational discussion.
d) Transforming the conflict into an opportunity for growth and understanding.

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is NOT a characteristic of a high trust work environment?

a) Open communication and transparency.
b) Micromanagement and strict control.
c) Mutual respect and support among colleagues.
d) A willingness to take calculated risks.

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Assertive communication involves: 

a) Dominating conversations to ensure your views are heard.
b) Suppressing your own needs to avoid conflict.
c) Expressing your thoughts and feelings clearly and respectfully, while acknowledging the perspectives of others.
d) Using indirect language to avoid direct confrontation.

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A customer-centric approach in the workplace prioritizes:

a) Meeting the needs and exceeding the expectations of both internal and external customers.
b) Maximizing profits, even if it means compromising employee well-being.
c) Strictly adhering to rules and procedures, regardless of individual circumstances.
d) Focusing solely on external customer satisfaction, neglecting the needs of employees.

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

"Bridging gaps" in communication involves:

a) Ignoring differences in opinion to maintain harmony.
b) Emphasizing common ground and actively seeking to understand diverse perspectives.
c) Imposing your own views on others to achieve consensus.
d) Avoiding difficult conversations to prevent conflict.

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