Control of Non-Conformance Training 02122024

What is NOT the definition key for non-conformance?

• Opportunities for improvement

• Identified either by staff, customer complaint or audit reports

• Issue obtained from good feedback, smooth operation and comply with certification requirement

• Issue found from complaint, failed service, equipment, processing & incompliance of certification

Who can report on non-conformance found?

• Production operator

• Executive

• Storekeeper

• All answer correct

What the superior should do when non-conformance found?

• Halt the process (if necessary)

• Investigate the non-conformance

• Conduct corrective action and disposition

• Segregate the product

Who responsible to conduct the root cause analysis?

• Guard

• Quality assurance

• Related department

• Human Capital (HR)

What is the type of disposition listed in the procedure?

• Accepted with or without reprocessing by concession

• Rejected or scrapped

• Return to supplier and replace

• Reworked to meet specified requirement

What should be done after execute corrective action?

• Inform superios

• Segregate the non-conformance product

• Conduct root cause analysis

• Monitor CAPA effectiveness

What is the purpose of the Corrective Action Plan Table?

• To document the types of dispositions

• To specify the objective of the QA department

• To provide action plans if deviations occur

• To outline the procedure for material inspection

How finished product honey should be stored?

• Perform lab analysis for finished product

• Conduct visual inspection of the finished products

• Prepare for distribution

• Segregate the authentic and non-authentic product

What is the corrective action if the quantity received does not match the delivery order?

• Clarify with procurement on the incoming quantity

• Reject the finished product

• Conduct lab analysis for raw material

• Segregate and discard the defective material

What the control step when raw material incoming inspection process?

• Lab analysis on the material

• Visual inspection

• Clarify quantity

• No inspection required