Policies and Procedures

Which of the below contains information on the times when a policy or procedure was updated and why?

• Scope

• Background

• Version tracking

• Approval date

Which of the below is an example of a procedure?

• Equality, diversity and inclusion

    

• Using internet and email

• Code of conduct

• Health and safety

Which of the below is a blueprint of day-to-day operations?

• Policy

• Procedure

• Law

• Regulation

What should be included within all procedures as good practice?

• Process map

• Corporate structure

• Risk assessment

Draw an example of Process Map

Which of the below is an example of non-mandatory policy?

• Data protection

• Disciplinary and dismissal policies

• Health and safety

•   All of the these

Which of the below is an example of required by law policy?

• Complaints

• Data protection

• Grievance

• All of these

What does KPI stand for?