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Exploring Quality Improvement Concepts

Authored by Kemi Osoba

Business

12th Grade

Used 1+ times

Exploring Quality Improvement Concepts
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32 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a common quality control technique used in manufacturing?

Brainstorming

Statistical Process Control

SWOT Analysis

Benchmarking

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Total Quality Management (TQM) focuses on which of the following?

Reducing costs only

Improving customer satisfaction

Increasing production speed

Enhancing employee benefits

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary goal of continuous improvement processes?

To maintain current quality levels

To make incremental improvements over time

To reduce employee workload

To eliminate all defects immediately

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which method is commonly used to measure customer satisfaction?

Employee surveys

Customer feedback forms

Financial audits

Production reports

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ISO 9001 is an example of what type of standard?

Environmental standard

Quality assurance standard

Safety standard

Financial standard

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Lean management principles aim to achieve which of the following?

Maximising waste

Minimising waste

Increasing inventory

Reducing employee numbers

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does PDSA stand for in quality improvement processes?

Plan-Do-Study-Act

Prepare-Design-Solve-Apply

Plan-Develop-Sustain-Analyse

Prepare-Do-Sustain-Act

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