Fun Quiz

What is more significant, during a Voice call?

• Body language

• Communication

• Tone of Voice

• All of the above

MEDICAID is for people with?

• High Benefit

• General Care

• Low Income

• Disabilities

MEDICARE is sponsored by who

• State Government

• Federal Government

• Each Patient

• Employers

How do you Deal with an aggressive customer? Choose all that apply

• Acknowledge the customers feelings

• Recognize the value of a complaint

• Talk the customer out of their anger by using logic and facts

• Ignore the customer

Does the U.S. provide universal

healthcare for its citizens

• Yes

• No

While the U.S. does not have a national healthcare system, what options are available?

• General option

• Public option

• private and public option

• Private option

What are the types of insurance we have? Choose all that apply

• Government Insurance

• Employer Insurance

• State Insurance

• Short Term Insurance

• Individual Insurance

CHIP is for who?

• Elderly Patient

• General Patient

• Children Patient

• Female Patient

P.O.S stands for?

• Public office Systems

• Private office Service

• Point of Service

• Point of Sales

MEDCAID sends payment to who

• State Government

• Patients Family

• Health Service Providers

• Federal Government