DECEMBER QUIZ

How much % cashback in points if the customer purchased from Department Stores/Fashion during Ladies' Tuesday?

• 25%

• 2.5%

• 3%

• 10%

Which other MAF mall Amaar Jewels is available?

• CCMi

• CCMe

• MOE

• CCAZ

TRUE or FALSE. GCC Exchange is available in CCMi.

• TRUE

• FALSE

1st offense of "Taking break without permission" can lead to?

• W1

• W2

• FN1

• FN2

1st offense of "Exceeding break scheduled timings" can lead to?

• FN2

• W2

• W1

• FN1

How many months is a File Note valid?

• 1 Month

• 3 Months

• 6 Months

• 9 Months

Employee, who achieved 2 times 100% in Mystery Shopper assessments in a span of 6 months should be nominated for Smiley rewards. TRUE or FALSE

• TRUE

• FALSE

How many in total Customer Service General Rules?

• 8

• 7

• 6

• 5

What is Customer Service General Rules number 7?

• Ethical Use of Equipment

• Social Media Policy

• Adherence & Tardiness

• Leaves, Schedules & Breaks

DSF campaign is from which date to which date?

• December 1 – January 9

• December 6 – January 10

• December 1 – January 11

• December 6 – January 12