Front

Which business tort do Frederic's actions fall under? Frederic used to own the only pizza place in town—until a new place opened up. Even though Frederic's never been to the new pizza place, he tells everyone he meets that the new place uses inferior ingredients and has been investigated by the health department. He even leaves negative reviews of the pizza place online.

Back

disparagement

Front

When entering into a contract with another business, an agent is the party that represents the

Back

principal

Front

The person who files a lawsuit is the

Back

plaintiff

Front

Why might parties choose to use mediation to solve a dispute?

Back

to avoid going to court

Front

Which step of following oral directions should Sasha have followed when she couldn't remember a step of the lab directions? Options: eliminate distractions, take notes, make eye contact, acknowledge directions verbally or nonverbally

Back

take notes

Front

This is an exciting new opportunity for you," says Jane's boss. Which nonverbal cue would appropriately reinforce that message? Options: focusing eyes on the computer, slouching, smiling, looking out the window

Back

smiling

Front

Jolie is working in a group in her business class. If she wants to contribute to her group's discussion in a meaningful way, what should she do?

Back

Summarize what's been discussed in the conversation

Front

What are the three main purposes of oral presentations?

Back

to inform, persuade, and entertain

Front

How did Aaron organize the information in the report? Options: priority sequence, alphabetical by category, simple to complex, chronological order

Back

priority sequence

Front

Jacob is determining the writing style to use for an analytical report. If most readers are likely to support the report's content, Jacob should format the report for a(n) __________ audience

Back

receptive