What does active listening mean?

• Ignoring the speaker's message completely.

• Active listening means fully engaging with and understanding the speaker's message.

• Responding with unrelated comments.

• Nodding without understanding the content.

How can you show you are listening to someone?

• Maintain eye contact and provide verbal affirmations.

• Interrupt the speaker frequently.

• Avoid making any facial expressions.

• Look at your phone while they talk.

Why is clear communication important in an interview?

• Clear communication can lead to misunderstandings.

• Clear communication is only necessary for technical roles.

• Clear communication is irrelevant in a casual interview setting.

• Clear communication is important in an interview to ensure mutual understanding and effective assessment.

What are some ways to ask good questions?

• Ask vague questions to confuse the respondent.

• Be clear, specific, and use open-ended questions.

• Use only yes or no questions for clarity.

• Avoid providing any context or background information.

How can you tell if someone is interested in what you are saying?

• They frequently interrupt you while speaking.

• They avoid eye contact and look away.

• They nod their head in disagreement.

• Look for positive body language and engagement.

What does body language tell us about a person?

• Body language only indicates a person's age.

• Body language provides insights into a person's emotions, confidence, and intentions.

• Body language is irrelevant to understanding someone.

• Body language solely reflects a person's physical health.

How can you show empathy during a conversation?

• Dismiss the other person's feelings as unimportant.

• Focus solely on your own experiences and opinions.

• Interrupt frequently to dominate the conversation.

• Actively listen, acknowledge feelings, and respond with understanding.

What is a good way to respond to someone’s feelings?

• Suggest they should just get over it.

• Tell them they are overreacting.

• Ignore their feelings and change the subject.

• Listen actively and validate their feelings.

Why is it important to think before you speak?

• Thinking before speaking is unnecessary in casual conversations.

• It is important to think before you speak to avoid misunderstandings and communicate effectively.

• You should always speak first and think later.

• It is important to speak your mind without hesitation.

How can you make sure your message is understood?

• Use clear language and seek feedback.

• Use complex jargon to impress the audience.

• Ignore the audience's reactions completely.

• Speak as quickly as possible to convey urgency.