Understanding TV Requirements and Technologies

Which questions are effective to understand a customer's TV requirements? (Choose all that apply)

• What is your budget?

• How do you plan to use the TV, such as for gaming, movies, or general viewing?

• How many devices do you plan to connect to the TV?

• Do you need a warranty?

What questions help determine the right screen size for a customer? (Choose all that apply)

• How big is the room where the TV will be placed?

• How far will you sit from the TV?

• What is your budget?

• Do you want a wall-mounted or table-top TV?

Which questions help identify a customer's need for higher refresh rates? (Choose all that apply)

• Do you play high-speed games on the TV?

• Are you a sports enthusiast?

• How important is picture quality to you?

• Do you watch movies in 4K?

What should you ask a customer to explore their interest in smart TV features? (Choose all that apply)

• Do you use streaming apps like Netflix or YouTube?

• Do you have a smart home setup with Alexa or Google Assistant?

• Are you interested in better sound quality?

• Do you want to connect external devices?

What probing questions can guide a customer toward OLED TVs? (Choose all that apply)

• Do you watch TV mostly during the day or at night?

• Are you looking for vivid colors and deeper blacks?

• How important is energy efficiency to you?

• Do you watch fast-paced content like action movies or sports?

What are key advantages of OLED technology over LED? (Choose all that apply)

• Superior picture quality with deeper blacks

• Longer lifespan

• Thinner and more flexible panels

• Lower power consumption

What features define HDR (High Dynamic Range) in televisions? (Choose all that apply)

• Enhanced brightness

• Improved contrast ratio

• Automatic app updates

• Wider color gamut

Which technologies help optimize picture quality in smart TVs? (Choose all that apply)

• Dolby Vision

• Quantum Dot

• AI Upscaling

• Adaptive Brightness

What are the benefits of Quantum Dot technology in modern TVs? (Choose all that apply)

• Brighter colors

• Improved color accuracy

• Better sound quality

• Enhanced energy efficiency

Which voice assistants are integrated into most modern smart TVs? (Choose all that apply)

• Alexa

• Google Assistant

• Siri

• Cortana