9.1 Human Resources Management Review

What is the role of Legal Compliance in Human Resources?

• Ensuring adherence to laws and regulations

• Developing new products

• Managing customer relations

• Conducting market research

What defines the position and expectations of a job?

• Job analysis

• Screening interview

• Job description

• Compensation

What is the strategy to find qualified people?

• Job analysis

• Recruiting

• Training

• Compensation

Who is professional development intended for?

• New hires

• People who have completed formal schooling and training

• Interns

• Temporary workers

Which of the following best describes job-specific training?

• General knowledge

• Hands-on and classroom-based

• Theoretical only

• Self-paced online modules

What is the outcome of a successful job promotion?

• Employee termination

• Employee advancement to a position of greater responsibility

• Employee downsizing

• Employee performance appraisal

What year was the Americans with Disabilities Act enacted?

• 1980

• 1985

• 1990

• 1995

Which of the following is NOT a method of resolving disputes between management and unions?

• Mediation

• Arbitration

• Collective bargaining

• Boycott

What is the role of a neutral person in mediation?

• To make a legally-binding decision

• To find a solution acceptable to both sides

• To lead a strike

• To negotiate on behalf of the union

What is the main goal of collective bargaining?

• To enforce legal decisions

• To resolve issues between management and unions

• To organize a strike

• To mediate disputes