Work Readiness Skills Assessment

Which of the following is a formal way to start an email in a workplace setting?

• Hey there!

• Dear Mr. Smith,

• What's up?

• Hiya!

What is the primary purpose of active listening in workplace communication?

• To interrupt the speaker

• To prepare your response

• To understand the speaker's message

• To agree with the speaker

Which of the following is a time management technique?

• Procrastination

• Multitasking

• Prioritization

• Daydreaming

If you have a deadline in two days and a meeting in one hour, what should you do first?

• Start working on the deadline

• Prepare for the meeting

• Take a break

• Ignore both tasks

What is the first step in problem-solving?

• Implementing a solution

• Identifying the problem

• Evaluating the results

• Brainstorming solutions

Which strategy can help in generating multiple solutions to a problem?

• Focusing on one idea

• Brainstorming

• Ignoring the problem

• Complaining

What is an essential skill for effective teamwork?

• Dominance

• Listening

• Isolation

• Criticism

How can you contribute to a team project effectively?

• By doing all the work yourself

• By communicating and collaborating with team members

• By ignoring team meetings

• By criticizing others' ideas

Which of the following is a sign of professionalism in the workplace?

• Wearing casual clothes

• Arriving late to meetings

• Meeting deadlines

• Gossiping about colleagues

How should you handle a disagreement with a colleague professionally?

• Argue loudly

• Avoid the colleague

• Discuss the issue calmly and respectfully

• Complain to others