An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.What should the project lead do?

B. Recommend a different estimation method in the retrospective.

A. Ask that estimations be provided only by senior developers.

C. Allocate more time for estimation in the sprint planning.

D. Review and update the estimations in the daily standup.

A project team member just informed the project manager that the license for the software that the team uses to perform calculations has just expired. As a result, the team cannot continue with their project tasks.What should the project manager do first?

D. Meet with the IT team to evaluate how fast the software license can be renewed.

A. Issue a formal complaint to the project sponsor claiming a lack of proper tools.

B. Ask the team members to find an alternative way to perform calculations.

C. Ask the team to fast-track the project and perform tasks that do not require calculations.

During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output.What should the project manager do first?

C. Discuss this with the team and review the quality process.

A. Request feedback from stakeholders about the quality delivery.

B. Assign the work in consultation with the functional manager.

D. Assign the work based on the skill sets of team members.

A member of the project team always extends discussion topics, taking more time than necessary during project team meetings. Other team members feel this member is not being considerate of their time.What should the project manager do?

A. Explain to the team that open discussions are needed but remind the team to follow the ground rules.

B. Ask this member to only discuss the current topic to achieve team efficiency.

C. Ask the team to accept the input from this particular member as their input may be useful.

D. Allow the self-organized team to discuss the situation among themselves and come to a resolution.

A company recently adopted agile to develop innovation projects. The project manager is experiencing problems with some team members who consider some agile ceremonies to be unnecessary.What should the project manager have done before the beginning of the project?

A. Prepared an inception deck and clearly explained the purpose of agile ceremonies and their benefits to the project.

B. Discussed with the project sponsor about convincing the team to adopt the agile ceremonies as part of their routine.

C. Discussed with the product owner and requested assistance by requiring the adoption of agile ceremonies.

D. Conducted a survey to determine if the team was willing to adopt agile ceremonies on the current project.

A company routinely outsources resources for specific core activities. Due to a sudden, unforeseen risk, all of the team members are needed to work remotely, including the outsourced ones.How can the project manager address this challenge to assure outsourced vendors deliver?

A. Develop a new strategy for communication and management of resources.

B. Review the risk management plan for the mitigation activities.

C. Review the coordination and communication costs with the supplier.

D. Submit a change request to increase the contingency budget.

A project is on its second iteration out of six. The team realizes that a key deliverable will depend on the acquisition of a new device.What should the project manager do?

A. Invite the stakeholders to discuss prioritization of a new deliverable.

B. Detail the reason for the deliverable delay in the status report.

C. Register a risk and escalate it to the project sponsor.

D. Include the responsibility for acquisition with the core team.

A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company's internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning to exceed the testing budget.What should the project manager do?

C. Submit a change request to the cost baseline through the governance process to fund the additional testing.

A. Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.

B. Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.

D. Update the basis of estimates and the cost management plan to track the additional funding required for testing.

A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?

A. Discuss ground rules with the team that will include daily meetings.

B. Agree on a new time and reschedule the daily standups.

C. Use one-to-one virtual meetings because they are more efficient.

D. Ask senior management for coaching regarding this situation.

A project manager is well informed on the industry standards of the organization and believes that they are not reflected in the project deliverables. What should the project manager review next?

A. Organizational process assets (OPAs)

A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly.What should the project manager do next?

C. Meet with the new representative to determine their understanding of the project and address their concerns.

A. Send the new representative the approved project management and communications management plans.

B. Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.

D. Meet with the project sponsor to discuss how to incorporate the new representative in the project.

A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.What should the project manager do?

C. Schedule a quality review meeting and include the sponsor's complaints.

A. Postpone the next project phase until the impact of the quality issues is assessed.

B. Reopen the quality acceptance documentation to add the sponsor's complaints.

D. Review best practices and lessons learned and apply them to the project plan.

A project manager is tasked with developing a coaching model to support and recognize team members' growth.What should the project manager consider when defining their coaching strategy?

D. Project team's shared objectives

A. Individual and personal objectives

B. Organization's strategic goals

C. Established patterns of communication

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, the team is unsure of the available options to remove this obstacle.What should the project manager do next?

B. Guide the team to determine alternatives.

A. Move the dependent task to the next iteration.

C. Escalate the issue to the company's IT manager.

D. Escalate the issue to the project sponsor.

An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and follow-up calls with key stakeholders. The team seems to be disengaged.How should the project manager approach this situation?

B. Schedule one-to-one meetings and team-building meetings.

A. Reduce the number of internal and external meetings.

C. Review team assignments and reduce the workload.

D. Give the team members a few days off to reduce stress_

A major public-transportation construction project is aimed at significantly reducing emissions. The project has been severely delayed due to noncompliance with environmental codes and bylaws.What should the project manager have done to prevent this?

D. Mapped environmental compliance requirements, identified risks to achieving them, and prepared mitigations.

A. Appointed a senior environmental compliance officer to report directly to the project manager.

B. Approached the regulator for a partial waiver in light of the environmental importance of the project.

C. Incorporated sufficient schedule reserves based on similar delays in past projects.

Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time.What should the project manager do?

B. Document the project issue and provide options.

A. Reschedule on-site training to online sessions.

C. Create a risk and assign remediation actions.

D. Cancel all of the on-site training sessions.

A project manager is leading a software development project that will assist in maintenance management for a power plant. The project manager is analyzing project performance data and trying to forecast if the project will have any slippage in the future.What should the project manager do?

B. Perform quality control analysis.

D. Perform root cause analysis (RCA).

A project has been reporting a declining schedule performance index (SPI) for the past four reviews. No corrective action is under development, and the project team does not seem concerned.What should the project manager do first to address the SPI trend?

B. Engage with the project team to create a plan that will deliver benefits on a defined and incremental basis.

A. Notify the project stakeholders that the scope needs to be reduced in order to hold the costs within budget.

C. Contact the project sponsor to let them know you require more resources to meet the schedule.

D. Meet with the project scheduler to rebaseline the project using a more realistic schedule.

A highly critical project is in jeopardy due to missing professional resources.What should the newly assigned project manager do first?

A. Find available professionals within the organization to fill the gaps.

B. Determine the possibility for team members to split up the required tasks.

C. Allocate funding for seeking external professionals to fill the gaps.

D. Request additional budget for team training for the missing expertise.

Travel restrictions are suddenly imposed during a project's execution. The team members reside in different geographic locations.What should the project manager do next to address this issue?

B. Ask the team members to proceed independently while examining needs and alternatives.

A. Obtain and implement the sponsor's recommendations for a solution.

C. Place a hold on activities until the team can resume the work on-site.

D. Halt all processes until procurement and implementation of solutions are completed.

A project team is performing a post-release evaluation of a product that requires detailed feedback from seven stakeholders. Six of the stakeholders have promptly provided feedback. One of them has not provided any feedback despite numerous requests from the team.What should the project manager do in this situation?

B. Host a meeting with the reluctant stakeholder and project team to resolve any conflict.

A. Explain to the sponsor why the reluctant stakeholder needs to provide feedback.

C. Meet with all seven of the project stakeholders and request all of their feedback.

D. Schedule a meeting with the reluctant project stakeholder to obtain their feedback.

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient.What should the project manager do?

D. Meet with the team to discuss the correct, expected behavior in stressful situations and start practicing it.

A. Ensure that people care about each other and work effectively together through effective team management.

B. Create an environment of respect and fairness so the team can increase their project performance in stressful situations.

C. Establish a productive environment where all team members can assist one another with the workload.

A project is starting its sixth iteration out seven. During the daily meeting, a team member explains that a key function will take longer to complete than originally anticipated.What should the project manager do?

D. Review the options and possible solutions with the project team.

A. Ask for help to increase the team capacity to deliver on time.

B. Ask for a project extension to deliver the committed scope.

C. Update the issue log and escalate the problem to the project sponsor.

A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages.What is the project manager doing?

B. Work breakdown structure (WBS)

A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions.What should the project manager do to set up effective communications?

A. Focus on the recipients' needs and not the information itself.

B. Use the highest possible technical language and avoid using metaphors.

C. Ensure that messages sent to the recipients are delivered.

D. Plan on transmitting the information in an easily understandable manner.

A project manager is working on a unique project that is dissimilar to the project nature of the organization. The project manager is tailoring the artifacts for this new project.Who should determine which artifacts should be used in the project?

D. The project manager and the project management team should select the appropriate artifacts for use in the specific project.

A. The project stakeholders should meet and determine the project artifacts to be used by the project manager and the project management team.

B. The project manager and project management team should use the standard project artifacts from the database.

C. The project sponsor should select the project artifacts that the project manager and project management team should use in the project.

A multiyear resource constraint project is midway through the execution phase. During a progress update meeting, it has been determined that there might be a schedule delay to deliver the project. The project manager has observed that all of the team members are working hard and lots of deliverables have already been completed.What should the project manager do immediately about this situation?

C. Ask the project planner to identify the critical path and respective delayed activities, and then investigate the reasons for the delay.

A. Register the schedule risk and present the new resources requirement to the change management board for schedule recovery.

B. Prepare a monthly report by highlighting the completed deliverables and communicate the delay to management.

D. Ask the scheduler to update the schedule with the percent of work in progress (WIP) and communicate the results to the team.

A company has appointed a supplier to deliver software and has assigned an internal project manager. The supplier states that no technical development or testing is required from the customer. The project manager would like to confirm this with all of the stakeholders.What should the internal project manager do first?

A. Host an alignment session with stakeholders to formalize the project requirements.

B. Develop a user acceptance testing plan to ensure the quality of the deliverables.

C. Communicate to the supplier that customer testing is required.

D. Distribute the project plan to all of the interested parties.

An organization embarking on a significant transformation initiated a project to improve and document business processes. One of the objectives of the project is to implement agile project delivery.What is the main reason for adopting agile?

C. Projects will deliver early and use value based on priority.

A. Projects will be completed faster, saving time and money.

B. Projects will be delivered with very low risk to the organization.

D. Projects will be delivered with significant cost savings.

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.What should the project manager do?

D. Discuss this with the project team and select the appropriate tools.

A. Implement the communication tools used by other project teams.

B. Escalate the issue to the sponsor and ask them to decide.

C. Inform the project team to continue using the current tools.

A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.Which issue should the project lead focus on first?

D. Regulatory compliance issues discussed in the meeting.

A. Recruiting, onboarding, and training new developers.

B. Finding a new product owner to prioritize the product backlog.

C. Developing a new contract for production support.

A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope.What should the project manager do first?

D. Evaluate the impact and submit a change request.

A. Discuss the requested change with the sponsor.

B. Evaluate the cost of the additional requested work.

C. Discuss the requested change with the team.

A project manager has just received communication from an operational functional manager to complete an additional scope item for a project that was formally closed a few weeks ago. The scope looks relatively small and simple to handle as part of the daily operations activity.How should the project manager deal with this request?

A. Check the alternative resources available in the organization for the request.

B. Confirm that the budget and resources are available to execute the work request.

C. Evaluate the nature of the request and plan communication accordingly.

D. Submit a change request and allocate the budget and resources needed for execution.

A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.What two things should the project manager do? (Choose two.)

B. Gather additional information and estimate the impact.

E. Update the risk log and bring this up in the meeting with the client.

A. Discuss the issue with the external supplier's authority.

C. Wait for the client to raise a concern and collect more information.

D. Review the lessons learned from similar past projects.

A new team member has joined a project team. During the first sprint, the new team member approached the project manager and requested to implement a new way of testing. The team has been resistant to the proposed change.What should the project manager do?

C. Schedule a meeting with the new team member to learn about the new method of testing.

A. Ask the new team member to focus only on development and not do the testing.

B. Coach the new team member to conduct the testing the way it has always been done for this project.

D. Request that the new team member do the testing the way it has always been done for this project.

A steering committee member is complaining about the weekly report. They stated that the report is too long and has unnecessary details. As a result, they are unable to obtain the main message and take action.What should the project manager do to avoid similar complaints?

C. Verify the information needed for steering committee members.

A. Send a shorter daily report to this steering committee member.

B. Demonstrate the weekly reports in a presentation for the steering committee member.

D. Present the status at a weekly meeting with the steering committee.

A customer is concerned about the time required to complete a project and is asking the project team to reduce the number of iterations required to complete the product.Which approach should the project manager take?

D. Prioritize deliverables based on business value and define frequent releases.

A. Ask the team to raise blockers or impediments in daily meetings.

B. Prioritize the tasks with high risks to reduce the number of iterations required.

C. Ask the team to challenge the project estimations for a faster delivery.

All project team members refer to the project manager for various decisions. This causes delays for some tasks. as the project manager is usually preoccupied in meetings throughout the day.What should the project manager do to prevent these delays?

C. Delegate the decision-making authority of some tasks to the team.

A. Meet with the team in 2 weeks to respond to all of the open tasks.

B. Review the Pareto diagram to identify the source of delays.

D. Consolidate the decision-making authority to remain with the project manager.

A human resource (HR) acquisition process for a large project has recently changed. One major process change includes the approval of the financial manager and the recruitment manager. This change to the process implies longer processing. The project urgently needs new resources.What should the project manager do?

B. Assess the impact of the change and review the project management plan for next steps.

A. Ask the financial manager to delay implementation due to potential project delays and penalties.

C. Adapt the resource management plan and ask for financial approval before sending it to the customer.

D. Review the project schedule to determine which technique will reduce impact on project duration.

At the end of a project's initiation phase, the budget was developed and sent to the approval board. During the approval meeting, one of the key stakeholders asked how the budget was developed for future uncertainties.How should the project manager reply?

C. Recurrent team meetings are planned to control the budget against future uncertainties.

A. Probabilistic analysis was used to develop the budget to address future uncertainties.

B. The budget was developed by using the lessons learned from previous project data.

D. Feedback from stakeholders will be addressed at each board meeting to adapt the budget.

A project team member is sick and will not be able to return to the project for a few weeks. During the daily meeting, the team shares their concerns as the sick team member was the only one skilled in the component they were developing.What should the project manager have done to prevent this?

A. Facilitated cross-functional knowledge transfer during the project.

B. Acquired more than one resource skilled in each component.

C. Outsourced development of the specific component to another team.

D. Requested robust documentation for the component's build.

Bai Tap PMP 10

Authored by Bui Hoang

Information Technology (IT)

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A hybrid project has just deployed, and the project manager is planning project closure with lessons learned workshops. A key stakeholder informs the project manager that having the Scrum team in the workshops is a waste of time because the project was delivered successfully.What should the project manager do?

A. Invite the Scrum team members as optional participants.

B. Ask the Scrum team members to share retrospectives.

C. Invite the Scrum team members as mandatory participants.

D. Ask the scrum master to attend the workshops.

Answer explanation

In a situation where a key stakeholder suggests that having the Scrum team in lessons learned workshops for a successfully delivered hybrid project is a waste of time, the project manager should consider the value of including the Scrum team's perspective on the project. It's important to promote a culture of continuous improvement and learning, even in successful projects. Therefore, the most appropriate course of action is:B. Ask the Scrum team members to share retrospectives.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of-support date for the database platform. A new impediment now implies the need to continue use of the old platform another year at a higher support price.What should the product owner do about this situation?

A. Reprioritize the backlog based on value and cost of delay divided by duration.

B. Switch to a predictive approach to prevent any further delays to completion.

C. Reprioritize the backlog based on story size and competence availability.

D. Remove low-value items from the backlog to compensate for the higher cost.

Answer explanation

In response to the new impediment, the product owner should reassess and reprioritize the backlog based on value and cost of delay divided by duration. This approach allows the product owner to prioritize items that deliver the highest value and mitigate the impact of the increased support cost. Therefore, option A, "Reprioritize the backlog based on value and cost of delay divided by duration," is the recommended action.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A project manager is leading a product feature rollout that will gain more subscribers for a video-streaming application. During the backlog grooming phase. the business stakeholders were unable to understand the feature integration with the product and raised concerns.What can the project manager do to demonstrate the feature integration?

A. Include the business stakeholders in the iteration review.

B. Involve business stakeholders in the iteration retrospective.

C. Create a task for the iteration review and add it to the backlog.

D. Review the backlog in detail with the business stakeholders.

Answer explanation

During the iteration review, the project manager can demonstrate the feature integration by showcasing the developed product increment and how the new feature integrates with the existing product. D doesn't directly address the need to demonstrate how the feature integrates with the existing product, which is the primary concern of the stakeholders.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A company is launching a new product that has to be ready before the summer season begins. After the discovery process, the team realizes that the requirements are very uncertain.What should the project manager do?

A. Ask to include some business subject matter experts (SMEs) in the team.

B. Register a risk and define a contingency plan to finish the project on time.

C. Assist the team in proposing a minimum viable product (MVP).

D. Invite stakeholders to discuss project requirements prioritization.

Answer explanation

Voting for C. MVPD does not make sense if the requirements are unclear to begin with, so what to prioritize, If D states as project requirements clarification with the stakeholders, then it probably would have been a better answer.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%. During the iteration retrospective, the team realizes that the complexity of the work was underestimated.What should the project manager do?

A. Update the issue log and escalate it to the project sponsor.

B. Ask the technical manager to help the team with the issue.

C. Meet with the team to review internal actions to resolve the situation.

D. Ask to replace some team members with more experienced ones.

Answer explanation

i feel like there was a similar question previously giving B as the answer. Please understand why this is frustrating.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A project manager is reviewing a draft of the project charter with key stakeholders. During the meeting, a conflict occurs between the sponsor and the product owner.How should the project manager deal with the situation?

A. Continue the meeting and ask the project sponsor and product owner to take their discussion offline.

B. Continue the meeting and use facilitation techniques to improve communication within the team.

C. Postpone the meeting and invite a subject matter expert (SME) to join the next meeting.

D. Postpone the meeting and ask the project sponsor and product owner to take their discussion offline.

Answer explanation

B Too obvious The best way for the project manager to deal with the situation is to continue the meeting and use facilitation techniques to improve communication within the team.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In a daily standup meeting, a developer indicates that a backlog item will not be delivered because they need to take an unexpected leave for the next couple of days. The backlog item is a prerequisite for a feature expected by users in the next sprint review.What should the project lead do?

A. Work with the product owner to change the priorities in the sprint backlog.

B. Work with the product owner to inform the users that the feature is delayed.

C. Ask the development manager to provide a replacement for a couple of days.

D. Ask the developer to postpone the leave until the backlog item is delivered.

Answer explanation

The solution will not be in informing about the delay nor prioritizing the backlog because the requirement is critical, so the best choice is to find a replacement.

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